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Used Equipment Technical Operations Support Specialist
Used Equipment Technical Operations Support SpecialistLeavitt Machinery • Langley, BC, Canada
Used Equipment Technical Operations Support Specialist

Used Equipment Technical Operations Support Specialist

Leavitt Machinery • Langley, BC, Canada
27 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Leavitt Machinery is one of the fastest growing material handling equipment dealerships in North America. With an entrepreneurial spirit, mission-driven approach, and customer-focused mindset, Leavitt has achieved consistent growth over the past 25 years. With a focus on learning and continuous improvement, we are proud to invest in our people and offer a progressive and flexible work culture where you can develop and advance your career while focusing on meaningful work.

The Opportunity

Leavitt Machinery is looking for a dedicated Used Equipment Technical Operations Support Specialist to join our Used Equipment team in Langley, British Columbia . In this role, you will provide technical and operational support to Used Equipment preparation activities, ensuring cost-effective solutions and alignment with operational and financial objectives.

Essential Duties & Responsibilities

As the Used Equipment Technical Operations Support Specialist, your key responsibilities will include :

  • Reviewing Used Equipment inspections and preparation estimates to eliminate non–value-added costs
  • Providing technical input for unplanned work that arises during Used Equipment preparation
  • Acting as a technical liaison with shops to ensure information is provided to Sales Coordinators for deal updates as required
  • Driving gross profit by implementing creative and cost-effective solutions during equipment preparation
  • Providing assistance with large-scope preparation projects, including complex equipment tear-downs and setups
  • Working with Sales Coordinators to ensure purchase orders are provided directly to vendors when applicable
  • Maintaining a weekly planner and distributing updates to the Technical Operations Manager
  • Participating in weekly meetings with the Technical Operations Manager
  • Providing support related to post-sale technical issues
  • Completing additional duties or projects as required by the Operations Manager and Technical Operations Manager

Required Skills & Qualifications

The ideal candidate will possess the following skills, knowledge, and competencies :

  • 5+ years of relevant technical experience within a dealership, manufacturing, automotive, or heavy equipment environment
  • Strong mechanical and technical aptitude
  • Proficiency with Microsoft Office 365
  • Experience with CRM systems (MS Dynamics considered an asset, with willingness to learn required)
  • Excellent written and verbal communication skills
  • Strong analytical, critical thinking, and problem-solving abilities
  • Ability to prioritize and execute tasks in a fast-paced environment
  • Exceptional customer service mindset and strong team orientation
  • Post-secondary education in a related field is an asset, but not required
  • Benefits & Perks

    Leavitt Machinery is proud to offer competitive compensation and flexible benefits coverage for all eligible employees, including an employer matching RRSP plan :

  • Company paid medical health care plan for you and your dependents
  • Dental plan, vision plan, and prescription drug coverage
  • Annual health care spending account
  • Life insurance, short term disability, and travel insurance
  • Sick leave plan – 100% employer paid
  • Employee assistance programs
  • RRSP matching
  • Ongoing professional development opportunities
  • Company phone and laptop
  • The base pay range for this role is : $80,000 to $95,000 per year, depending on experience.

    This is a hybrid role based in Langley, British Columbia .

    Leavitt Machinery would like to thank all applicants for their interest; however, only qualified applicants will be contacted by Talent Acquisition for an interview. We are an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, religion, sex, national origin, disability status, veteran status, age, sexual orientation, gender identity, or any other characteristic protected by law.

    #LeavittMachinery

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    Used Equipment Technical Operations Support Specialist • Langley, BC, Canada

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