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Administrative Support III
Administrative Support IIIAlberta Health Services • Calgary, AB, CA
Administrative Support III

Administrative Support III

Alberta Health Services • Calgary, AB, CA
7 days ago
Job type
  • Full-time
Job description

Administrative Support III – Access and Disclosure Analyst

Alberta Health Services – Sheldon M Chumir Health Centre (location details as per posting). FTE : 0.60, Shift pattern : Days, Hours per shift : 7.75. Minimum salary $23.53 – $28.60 per hour.

Responsibilities

  • Provide essential support to facilitate the secure, accurate, and compliant release of health information in accordance with the Health Information Act (HIA).
  • Act as a key liaison between patients, healthcare providers, and third parties, collecting and validating documentation to ensure requests are processed accurately and completely.
  • Support complex procedures, practices, and initiatives within the Department of Health Information Management, Access and Disclosure.
  • Deliver high‑quality customer service and communicate clearly and respectfully with a diverse range of stakeholders.
  • Manage competing priorities, meet deadlines, and function independently with minimal supervision while thriving in a collaborative, interdisciplinary team environment.

Required Qualifications

  • Completion of Grade 12 or equivalent.
  • Successfully completed a Medical Office Assistant, Hospital Unit Clerk, or Health Informatics Office Assistant certificate program and hold a Medical Terminology Certificate.
  • Minimum 1 year of recent experience in healthcare documentation or release of information within a complex healthcare environment or provincial health system.
  • Minimum 1 year working in a Clinical Information System (CIS) or electronic medical record (EMR) application.
  • Strong understanding of medical terminology, anatomy, physiology, and pharmacology across all acute care specialties, demonstrated by scoring at least 80% on a proficiency assessment.
  • Fundamental understanding of health information privacy, access, and disclosure practices.
  • Strong English language skills (reading, writing, comprehension, oral communication).
  • Strong working knowledge of Microsoft Office applications.
  • Excellent organizational and time‑management skills; ability to meet deadlines and work under pressure.
  • Customer‑focused approach and strong interpersonal skills.
  • Preferred Qualifications

  • Additional training related to the Health Information Act, access and disclosure, or privacy / confidentiality.
  • Experience working with hybrid or electronic health records.
  • Health Information Certified Associate (HICA) certification from the Canadian College of Health Information Management.
  • Posting Details

  • Posting end date : 06‑JAN‑2026.
  • Temporary employee class : Temp P / T Benefits; date available 26‑JAN‑2026; temporary end date 18‑DEC‑2026.
  • Shift pattern : Days; days off : As per rotation.
  • #J-18808-Ljbffr

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