food service supervisor
- Work Term : Permanent
- Work Language : English
- Hours : 30 to 40 hours per week
- Education : College / CEGEP
- Experience : 2 years to less than 3 years
- or equivalent experience
Work site environment
Noisy
Work setting
- Food service establishment
- On-site customer service
- Fast food outlet or concession
- Catering firm
- Convention centre
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Hire food service staff
- Ensure that food and service meet quality control standards
- Address customers' complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Must have knowledge of the establishment's culinary genres
- Supervise and check assembly of trays
- Supervise and check delivery of food trolleys
- Establish work schedules
Supervision
- 1 to 2 people
- 3-4 people
- 5-10 people
- 11-15 people
- Food and beverage servers
- Food service counter attendants and food preparers
- 16-20 people
- Working groups
- Staff in various areas of responsibility
- More than 20 people
Certificates, licences, memberships, and courses
- Safe Food Handling certificate
- Serving It Right Certificate
Product inspection experience
Alcoholic beverages
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
- Walking
- Physically demanding
- Attention to detail
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
- Initiative
Screening questions
- Are you available for shift or on-call work?
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- What is your current field of study?
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
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