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IT Technician

IT Technician

DELAN - IT Head HuntersMontreal, QC
30+ days ago
Salary
CAD50000–CAD60000 yearly
Job description

Tasks / Responsibilities

The IT Technician will be responsible for level 1 and 2 technical support for the company's internal employees.

MORE PRECISELY

  • Support employees with difficulties and problems encountered with software and hardware
  • Maintain the IT inventory and technical documentation up to date
  • Create accounts, install, and configure workstations
  • Ensure the availability of IT equipment (switches, routers, fiber, connections, peripherals, etc.)
  • Work at the heart of an IT team of around 20 people (Technicians, Administrators, Security, etc.)
  • Work in an environment on Windows, Microsoft 365, Jira, ITIL

PROFILE

  • 1+ year of experience as an IT Technician
  • Professional experience with a ticketing system, Jira being a strong asset
  • Strong knowledge of Microsoft 365 support and administration
  • Experience with Azure Active Directory (asset)
  • Knowledge of the ITIL framework (asset)
  • Experience in IT inventory management
  • Strong autonomy and desire to stay on the lookout for new IT developments
  • AEC, DEP, DEC in computer science or equivalent
  • Bilingualism (French required, functional English)