Quality Manager

Quality Manager at Novolex

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Why Choose Us

Novolex® is a leader in packaging innovation, choice and sustainability. We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets.

Our Sustainability Commitment

The Novolex sustainability vision is built upon three pillars : our products, our operations and our people. Each is critically important to our growth and future as a business. These pillars form the foundation of our company-wide commitment to sustainability, helping us achieve our ambitious goals through our wide-ranging initiatives.

How You'll Perform The Role

Reporting to the Site Director, the Quality Assurance Manager leads the quality function at the site level to ensure implementation of quality programs and systems, drives reductions in consumer dissatisfiers and partners with operations to build a strong quality and compliance culture.

Principal Job Duties

• Lead the implementation and continuous improvement of the Quality Management System in the manufacturing plants and warehouses in line with company and BRC / SQF standards.
• Drive the continuous improvement of product quality, including reduction initiatives for key customer complaints, management of customer inquiries or issues and eradication of defects and losses.
• Support innovation projects and customer‑specific initiatives from a food safety and quality perspective.
• Champion the modernization of quality tools in the plants in line with the strategic plan (SAP, traceability, electronic quality data, supplier management).
• Participate as an active member of the leadership team, fostering connections with peers in other sites and the continuous improvement of quality across the network.
• Implement and maintain programs to support BRC / SQF certification.
• Champion the Quality System Audit process.
• Champion ISO & BRC / SQF and Food safety training for all employees.
• Perform supplier audits / qualifications to ensure raw and packaging materials meet quality expectations.
• Manage the non‑conformance recording system, investigate events, make recommendations and manage corrective and preventive actions for both internal and external events and ensure they get implemented.
• Work with the management team to design quality and process improvement.
• Promote and drive continuous quality improvement throughout the organization.
• Chair the product development and trial committee.
• Participate in product development and champion the product specification system.
• Perform cross‑checks of quality measures out of SOPs to ensure proper evaluation of quality measures.
• Manage off‑site quality measurement requests.
• Assist and recommend quality test equipment and methodology to meet customers’ product specifications.
• Periodically review new and existing test methods to ensure ongoing effectiveness for testing objectives.
• Assist in the management of new equipment procurement, commissioning and training.
• Environmental reporting.
• BRC / SQF Practitioner.
• HACCP Development & Lead, Maintain & improve BRC / SQF systems.
• Other projects and tasks as required.

What We Need From You

Benefits

With safety as our top priority and a commitment to employee well‑being an important focus, we offer comprehensive and competitive benefits that include medical, dental and vision insurance (including Telehealth options) as well as a variety of other well‑being resources focused on mental, physical and financial health. Specific benefits and well‑being programs may vary depending on where you work.

Community Engagement

At Novolex, giving back to the local communities that support us is important. Our Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs, and we encourage facility‑level support of activities in the communities where our employees live and work.

Training and Development

We offer constant opportunities for advancement. From skills development to advanced education programmes, training and development programmes and courses are available through Novolex University. Programs include company and industry training curricula, support for formal education through the Tuition Reimbursement Program, and a Learning Management System that supports and enhances employee skills at all levels of the organization.

Seniority level : Mid‑Senior; Employment type : Full‑time.

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