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Stoakley-Stewart Consultants
HVAC TechnicianStoakley-Stewart Consultants • Toronto, ON
HVAC Technician

HVAC Technician

Stoakley-Stewart Consultants • Toronto, ON
30+ days ago
Job type
  • Full-time
Job description

HVAC Technician

Toronto, ON Job ID 201651

Company Description

Sustainable building comfort is a multi-billion dollar industry in North America, and our client is an industry leader in the manufacture and sales of innovative heat pump technology offering heating, cooling and ventilation solutions. Seeking a Residential Technical Service Specialist in Toronto, this world-class, respected and renowned organization is an established solutions service provider and are offering the right, industry-experienced professional the opportunity to join their talented team.

Compensation

A very competitive compensation package.

Position Description

  • Provide effective technical assistance to customers to solve technical issues across all residential HVAC product lines via factory and/or customer communications by email, telephone and/or on-site visits.
  • Participate in planning and preparation of training curriculum in accordance with business needs including training related presentations, materials and other documents as required.
  • Take a lead role in the conduct/delivery/supervision of in-class training including development of training schedule in accordance with planned activities and customer requests. Work with technical service coordinator to ensure online training academy is up-to-date and used accordingly.
  • Prepare technical documents such as, but not limited to: bulletins, submittals and marketing materials etc. as and when requested. Perform technical services and product repairs as required, including product updates/re-work to ensure the most current version of equipment is available for sale to customers.
  • Complete testing of new residential HVAC products, including software, confirming proper functionality and performance as per factory specification parameters.
  • Provide and ensure documentation of all service cases via Salesforce Service CRM system including site-visits, escalated service cases and commissioning as needed.

Experience

  • Minimum 5 years’ field experience supporting HVAC products.
  • Minimum 2 years’ experience with specialized products with a manufacturer.

Qualifications

  • HVAC Mechanic, Technician or Technologist, or other certification relevant to HVAC field.
  • Electrical and electronic component knowledge considered strong asset.
  • Valid refrigeration license is an asset.

Education

Valid Refrigeration license an asset.

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HVAC Technician • Toronto, ON

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