We are currently seeking motivated Branch supervisor to join our team located in Kitchener, Ontario. This exciting opportunity would suit anyone who is looking for the step into a supervisory position or add to current experience.
What our client offers
Time : 8am to 5pm, Monday Friday
Parking spaces
Lunchroom
Straight Day shift
Major medical + dental coverage for yourself and your dependents (flex plan options available)
Employee Assistance Program
Global travel coverage
Pension plan with contribution matching
Training, development and career growth opportunities
Tuition re-imbursement program
Promote from within culture.
A diverse and inclusive workplace
Caring and nurturing environment
What you will be doing
This position is primarily responsible for supervising and solving problems at the branch level. Assist with Purchasing, maintaining inventory levels, order desk and counter.
The role also involves instructing and advising staff as required.
SUPERVISE
Deal with customer questions and concerns in a timely fashion
Deal with employee questions and concerns in a timely and professional manner
Ensure all Gerrie documented procedures are adhered to.
Inform Manager of any problems immediately
Handle all aspects of the branch as required when the manager is absent.
PURCHASING
Prepare and issue purchase orders.
Provide feedback on market conditions.
Review and ensure backorders are filled.
Transfer material from other branches as required.
Deal with vendors in a professional manner
INVENTORY CONTROL
Review count variances and either investigate or approve an investigation
As determined by the Branch Manager, review insight levels and provide feedback to Branch Manager and Central Purchasing Manager
Review stock regularly for damage and obsolescence
Review branch defective stock, watching for repetitive trends, and control the Head Office defective returns.
SALES
Provide price, stock and delivery information as required.
Handle customer orders as required.
Treat customers in a professional manner, with a positive attitude, and provide good.
Customer service
Expedite orders when necessary, so as to maintain a high level of Customer Service
Ensure staff adhere to the Gerrie commitment of Quality Service .
Provide technical and process assistance to all order desk and counter staff Assigned to their branch
Ensure company specials are promoted by the order desk and counter and fully displayed.
Ensure Counter displays are neat, organized and current.
Assist Manager with the preparation annual planning and budgeting.
OUTSIDE SALES
Call on assigned accounts.
Explore avenues where the potential to increase sales exists.
Inform customers of specials and promotions
QUALITY
In the absence of a manager, will be the Quality Representative for the branch
Ensure the criteria in the Branch Inspection Report are adhered to and follow up when not in compliance
Ensure charting is complete and accurate
VENDOR
Deal with vendors in a professional manner
Promote the company in positive manner.
Do not play one vendor off against the other.
Maintain scheduled appointments and see vendors at the scheduled appointment time.
Maintain and develop strong vendor relationships.
GENERAL
Assist / ensure the overall smooth operation of all functions within the branch.
Ensure all credits are entered in a prompt manner and are initialled.
Ensure daily deposits are made and cash submittal form is initialled.
Ensure the timely completion of any / all extra tasks as assigned by Branch Manager or the Executive
Enter, maintain, control and review contracts and special pricing agreements.
Prepare, organize and control projects / quotations and direct shipments.
Prepare staff time sheets or cards in the absence of the manager.
What you bring to the table
Post secondary education in electrical / business.
5+ years experience in the electrical distribution industry
Relevant experience is an asset.
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