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contact centre manager
contact centre managerDOCUDAVIT SOLUTIONS INC. • North York, ON, CA
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contact centre manager

contact centre manager

DOCUDAVIT SOLUTIONS INC. • North York, ON, CA
30+ days ago
Job type
  • Permanent
Job description
  • Education :
  • Expérience :
  • Education

    • Bachelor's degree
    • Budgetary responsibility

    • 0 - $100,000
    • Tasks

    • Sort the technical problems in order to help the employee with established procedures
    • Monitor and evaluate
    • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
    • Prepare and submit reports
    • Establish work schedules and procedures
    • Co-ordinate activities with other work units or departments
    • Train staff / workers in job duties, safety procedures and company policies
    • MS Office
    • Supervision

    • 11-15 people
    • Customer service clerk
    • Security and safety

    • Criminal record check
    • Transportation / travel information

    • Public transportation is available
    • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Personal suitability

    • Accurate
    • Dependability
    • Organized
    • Reliability
    • Team player
    • Interpersonal awareness
    • Experience

    • 2 years to less than 3 years
    • Health benefits

    • Health care plan
    • Other benefits

    • Free parking available
    • Durée de l'emploi : Permanent
    • Langue de travail : Anglais
    • Heures de travail : 35 to 40 hours per week
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    Contact centre manager • North York, ON, CA

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