Program Coordinator (FT) - Welcome Home

Posted Thursday, January 8, 2026 at 9 : 00 AM

Catholic Social Services is currently seeking a Part-time, 32 hours per week, Program Coordinator in Edmonton to join our dynamic and talented team. Would you like to be a part of making a meaningful difference in the lives of some of Edmonton’s most vulnerable individuals? Catholic Social Services is looking for someone who is confident, motivated, non-judgmental, and can provide excellent person-centered care, while supporting vulnerable people in your community.

This position has a weekly schedule of Monday - Friday ( day time hours ), some weekends and evenings may be required.

Program Overview

Job Summary :

The Program Coordinator assists the Manager with the day-to-day operations of Welcome Home and ensures that the program is responding to community needs in an efficient and prompt manner. This position requires strong communication skills with a high degree of diplomacy and people management skills.

The Program Coordinator supports volunteers, and participants and assists the dedicated Welcome Home Team to provide excellent service.

Your responsibilities include, but are not limited to :

• Facilitate and provide a welcoming, hospitable, and safe environment for participants and volunteers in the program
• Establish and maintain professional community relations with Homeward Trust, and other Housing First Agencies
• Provide appropriate supports (strategies, advice) to participants, volunteers and students
• Lead special projects such as developing a training plan, new programs, presentations etc.
• Assist in the development and implementation of practical and meaningful educational options that benefit volunteers of Welcome Home
• Attend and assist in the planning of any social events for the participants and volunteers
• Attend training / staff development programs as required
• Assist in the day-to-day operations of the program
• Demonstrate initiative in promoting the Welcome Home and other Agency programs and services to meet the needs community groups, and / or educational institutions
• Develop and provide adequate information on volunteerism to people who inquire
• Obtain adequate information to support and ensure appropriate matches occur between volunteers and participants in a learning and interactive environment
• Design, develop, and improve support to the volunteers based on evaluation feedback
• Develop, coordinate and maintain the pre-screening, interviews and matching of new clients to volunteers and supervise the volunteer-participant matches
• Continuously review program procedures in order to accommodate changing client and volunteer needs and develop engaging volunteer opportunities
• Co-facilitate on-going new and on-going training and support to program volunteer contacts and volunteers
• Ensure all volunteer and participant paperwork is completed according to program guidelines
• Work with the Welcome Home team to coordinate quality improvement initiatives and ensure that practices are in compliance with COA standards
• Coordinate the daily activities of Welcome Home ensuring data entry is accurately completed on a monthly basis and information is filed accordingly
• Distribute, collect and analyze program evaluations
• Prepare and submit monthly and quarterly reports on Volunteer statistics for Welcome Home
• Compile and submit quarterly service review on volunteer initiatives
• Prepare and maintain volunteer files
• Monitor the completion and submission of consent forms, volunteer job descriptions, job reviews, and contact notes
• Assist in promoting positive public relations within the community.
• Other duties as assigned

What This Job Requires

Other qualifications and experience include

Police Information Check including vulnerable sector search, Intervention Record Check and / or summary of driving record are conditions of employment and the financial responsibility of the candidate.

What We Offer

About Catholic Social Services

You will be joining an established Agency that is guided by faith to care for and bring hope to people in need with humility, compassion and respect.

With 65 years of service delivery experience, Catholic Social Services is one of the largest multi-function social services agencies in Canada, with nearly 2000 staff, and hundreds of volunteers delivering over 100 different programs to people in need throughout Central Alberta and Edmonton.

Our values are at the core of everything we do!

We thank all applicants. Only candidates selected for an interview will be contacted.

Catholic Social Services is committed to fostering a diverse and representative workforce. In an effort to enrich our agency and reflect the communities we serve, we welcome applications from qualified individuals of all diverse groups and backgrounds.

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