Client Service Coordinator

WEEKEND WARRIORS! Be the Difference. Connect our Community

For over 50 years, Bayshore HealthCare has been a leading provider of home and community health services across Canada, delivering exceptional care with compassion and excellence.

We are seeking professional individuals with superior customer service skills, a willingness to learn, and an overwhelming drive to showcase their scheduling abilities. You won't just schedule people—you will be the vital link between patients, families, and healthcare providers!

Location : Bayshore Home Care Solutions 1211 Barton Ave East Hamilton Ontario

Schedule : 2pm-10pm Friday Through Sunday

What You Will Be Doing— Primary Responsibilities

• Communicate— Professionally engage with patients, families, staff, and funder organizations
• Process— Quickly handle funder referrals and updates in the EMR (Procura)
• Review— Collaborate with Supervisors, field employees and patients to assess service needs
• Schedule— Assign care providers based on client needs, geographic area, staff skill‑set and availability
• Coordinate— Ensure consistent caregiver assignments and service delivery
• Notify— Keep patients and staff informed of initial and ongoing schedules
• Utilize— Optimize staff schedules to meet their availability and client care needs
• Document— Maintain accurate records in the EMR
• Resolve— Address patient concerns promptly and follow escalation pathways

Why Join Us

Bayshore HealthCare is built upon the guiding values of compassion and reliability; teamwork and diversity; innovation, leadership, and growth. Every single one of our 19,000+ employees across Canada operates with these fundamental values in mind;

Education

What you Bring

Experience And Abilities

Our Commitment You— Equity, Diversity, and Safety

Bayshore is committed to a high quality and safe environment for both our staff and clients / patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID‑19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and / or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case‑by‑case basis.

“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”

At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.

Posting Close Date : February 13, 2026

We thank all applicants. Shortlisted candidates will be contacted for interview by the assigned Recruiter

Primary Location : ON-Hamilton

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