Live Event Supervisor.

Overview

Job Skills / Requirements

We are looking for an experienced and reliable Events Security Supervisor to lead on-site security operations at concerts, festivals, and community events. This role is ideal for a confident leader who thrives in fast-paced environments and is committed to delivering safe, professional, and customer-focused security services.

What We Offer

• Competitive wages (based on site rate)
• Uniforms provided at no cost
• Development and training through Paladin’s Learning Management System
• Opportunities for career growth in the field or corporate
• Exclusive discounts with company partners

Responsibilities

• Supervise and support all event security and guest services staff to ensure proper coverage, professionalism, and compliance with venue policies and procedures.
• Physically able to stand and walk for extended periods and perform duties for the full duration of events.
• Act as the primary point of contact for the client, venue management, and event organizers for all security and guest services matters during the event.
• Conduct pre-event and post-event staff briefings to communicate assignments, expectations, safety protocols, and emergency procedures.
• Coordinate the check-in and check-out of all site equipment, including radios, keys, access credentials, and safety equipment, ensuring accountability at all times.
• Perform pre-event inspections of event spaces to confirm all security, safety, and operational equipment is correctly positioned and functional.
• Maintain constant radio availability throughout the event, providing direction, support, and real-time response to staff and operational needs.
• Monitor crowd behavior, access control points, and restricted areas to proactively identify and address safety, security, or guest service concerns.
• Respond to incidents, guest complaints, and staff issues, applying conflict management and de-escalation techniques when required.
• Complete incident reports, supervisor logs, and post-event documentation, and provide feedback to management.

Requirements

• Minimum of 1 year of work experience in the security industry
• Advanced Security Training (AST)
• Valid Basic First Aid Training
• Excellent customer service, professionalism, and communication
• Must be legally authorized to work in Canada
• Must be able to commit to a minimum of 1 year