Manufacturing Process Specialist

Job Overview

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Reporting to the Process Engineering Manager, Fresh Food Manufacturing, the Manufacturing Process Specialist is responsible for the day-to-day support of production processes and improvement initiatives. A hands-on role responsible for supporting process improvement initiatives, with coordinating and planning the project framework, conducting production observations, data collection and analysis, creating positive impacts to the organization, processes adherence and improved process performance. Responsibility is governed by company objectives and policies.

Responsible for up-to-date storyboards and process documentation and efficient day-to-day operation to support Central Production. The Process Engineering Manager will provide guidance on special issues.

• Ensure KPIs are reviewed on a daily, weekly, and monthly basis and perform control and quality analysis on any behaviors / processes that could impact on Central Production.
• Gain expertise in production processes, ensuring that processes are adhered to across all shifts and departments.
• Measurement of process alignment, recipe integrity, and accuracy while providing quality assurance feedback to the operations teams.
• Conduct observations and collect data for critical production data to support process engineering projects.
• Coordinate process reviews and random audits of processes, building strategies ensuring compliance and consistency.
• Lead 5S projects to organize and improve efficiency of production spaces.
• Support in identifying root causes of inventory deviation via cause-and-effect analysis.
• Collaborate with all department managers to identify and understand key projects, initiatives, and impact on production.
• Work on numerous problems and issues that are undefined and difficult to ascertain.
• Drive requirement-gathering efforts and provide input to new process improvement initiatives or processes.
• Lead cross-functional team meetings to develop and align on new or updated SOPs.
• Support training cross-functional teams on SOPs and advocate for the importance of process adherence.
• Provide oversight to the operational support activities daily.

Accountabilities:

Production Administration

• Support development of production SOPs and suggest methods to optimize production and ensure the highest product quality
• Support the training for and implementation of new processes and enhanced production methods

Process Optimization

• Create plans and support scheduling activity in Manufacturing to support of day-to-day operations and improvement projects.
• Progress tracking and completion of optimization projects, update plans and schedules as required.
• Observe processes, collect and analyse data, and make recommendations for improvement initiatives.
• Lead and participate in process improvement, cost reduction, and continuous improvement projects.
• Support the production team and resolve any issue that may arise in operational execution.
• Maintain constant and clear communication with the teams and departments.
• Track performance and quality metrics and act proactively to resolve any potential issues.
• Recommend and implement strategies to eliminate wastes

Quality

• Measure, track, and manage process deviations.
• Support coaching and follow-up programs, drive operational excellence, and leading industry benchmarks.

Reporting and Administration

Responsible for verbal and written reports and documentation including:

• Operations benchmarking.
• Provide reporting and documentation to the management team on a weekly basis, or as needed.
• Establish, distribute, and manage weekly and monthly continuous improvement plans and schedules with each department.
• Provide regular updates during department meetings.

Health and Safety:

• Promotes and endorses Safety Vision “Safety is our way of life”.
• Observes and support Longo’s Safe Work guidelines and other safe work practices.
• Role models the importance of health and safety by always working safely and calls out and addressed and safety issues.
• Recognizes risks which may pose a danger to Team Members and customers and resolves such issues (where possible) or modifies work, mitigating the risk to Team Member/customer until resolution can be sourced and implemented (. Longo’s Call Center Harassment/Violence Reference Guide)

Key Competencies:

• Communication – able to verbally communicate with customers and staff to understand what is wanted and expected from them.
• Solid proficiency in time management alongside confidence in organizing vast amounts of data.
• Resilient, focused problem solver and self-starter, with the ability to multi-task and prioritize in a complex, occasionally ambiguous environment.
• Ability to influence with varying levels of seniority with an organization.
• Strong initiative ability, excellent work ethic, and a sense of urgency.
• Strong sense of ownership, drive, and enthusiasm.
• Flexibility – Ability to adapt quickly to new situations, as well as new and changing processes, programs, and services.

Knowledge, Skills & Credentials:

• Bachelor’s degree in Industrial, Manufacturing, Process Engineering or related field from an accredited University.
• Previous experience in a food production or manufacturing environment ideal.
• Ability to coach and train others.
• Strong analytical abilities, including proficient mathematical and data analysis skills.
• Ideally able to swiftly pick up new software skills and data analysis tools.
• Experience with Lean Six Sigma methodologies and techniques.
• Strong computer and Analytical skills, proficient in the use of MS Office Suite of products including Word, Excel, Access, Visio, and PowerPoint.

Working Conditions:

• Work is performed in a standard food production environment with participation in meetings at the office.
• Ability to manage multiple projects and change priorities with regular deadlines.
• Occasional travel, WHS may be required.
• Ability to occasionally work a variety of shifts including - evenings, weekends, and holidays as business needs require.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Longo’s is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.