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Senior ServiceNow Developer || Calgary, AB - Onsite || Fulltime FTEAcestack • Calgary, AB, Canada
Senior ServiceNow Developer || Calgary, AB - Onsite || Fulltime FTE

Senior ServiceNow Developer || Calgary, AB - Onsite || Fulltime FTE

Acestack • Calgary, AB, Canada
5 days ago
Job type
  • Full-time
  • Permanent
  • Quick Apply
Job description
Senior ServiceNow Developer Location: Calgary, AB
Work Mode: Onsite
Employment Type: Full-Time Permanent (FTE) Job Summary We are seeking an experienced Senior ServiceNow Developer with 7+ years of hands-on ServiceNow development experience to design, develop, configure, and support enterprise ServiceNow solutions. The ideal candidate will have strong expertise in ITSM, ServiceNow scripting, integrations, CMDB/CSDM, Service Portal, UI Builder, and platform architecture, along with relevant ServiceNow certifications. Key Responsibilities
  • Design, develop, configure, and maintain ServiceNow applications, workflows, and custom solutions across ITSM and related modules.
  • Develop and maintain custom scripts using JavaScript, Glide API, Business Rules, Client Scripts, UI Policies, Script Includes, and ACLs.
  • Configure and customize Service Catalog items, workflows, Flow Designer, approvals, and automation.
  • Design, develop, and support integrations between ServiceNow and third-party systems using REST/SOAP APIs and MID Server.
  • Develop scalable and maintainable solutions following ServiceNow development and platform best practices.
  • Configure and enhance ITSM modules, including Incident, Problem, Change, Request, and CMDB.
  • Design and maintain CMDB structures, CSDM models, data relationships, and data quality standards.
  • Develop and customize user experiences using Service Portal, UI Builder, and custom UI components.
  • Participate in technical design, code reviews, testing, deployments, troubleshooting, and production support.
  • Collaborate with technical teams, business stakeholders, product owners, and other platform teams to understand requirements and deliver solutions.
  • Work within Agile/Scrum environments, participating in sprint planning, refinement, stand-ups, demos, and retrospectives.
  • Troubleshoot complex ServiceNow issues and provide root-cause analysis and sustainable solutions.
  • Ensure solutions meet enterprise security, performance, scalability, and maintainability standards.
Required Skills & Qualifications
  • 7+ years of hands-on ServiceNow development experience in enterprise environments.
  • ServiceNow Certified System Administrator (CSA) certification.
  • ServiceNow Certified Application Developer (CAD) certification.
  • Strong expertise in ITSM modules, including:
    • Incident Management
    • Problem Management
    • Change Management
    • Request Management
    • CMDB
  • Strong proficiency in JavaScript and ServiceNow scripting.
  • Hands-on experience with:
    • Glide API
    • Business Rules
    • Client Scripts
    • UI Policies
    • Script Includes
    • ACLs
    • Flow Designer
    • Service Catalog
  • Strong experience with ServiceNow integrations, REST/SOAP APIs, and MID Server.
  • Strong understanding of ServiceNow platform architecture and development best practices.
  • Experience with Service Portal, UI Builder, and custom UI development.
  • Strong understanding of CMDB design, CSDM, data modeling, and data management.
  • Experience working in Agile/Scrum development environments.
  • Excellent communication and stakeholder management skills.
Preferred Qualifications
  • Additional ServiceNow certifications are an asset.
  • Experience with enterprise-scale ServiceNow implementations and platform modernization.
  • Strong understanding of ServiceNow security, performance optimization, and application governance.
  • Experience collaborating directly with both technical and business stakeholders.
Key Competencies
  • ServiceNow Development
  • ServiceNow ITSM
  • JavaScript
  • Glide API
  • Business Rules
  • Client Scripts
  • UI Policies
  • Script Includes
  • ACLs
  • Flow Designer
  • Service Catalog
  • REST / SOAP APIs
  • MID Server
  • CMDB
  • CSDM
  • Service Portal
  • UI Builder
  • Platform Architecture
  • Agile / Scrum
  • Enterprise ServiceNow
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Senior ServiceNow Developer || Calgary, AB - Onsite || Fulltime FTE • Calgary, AB, Canada

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