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Gold's Gym - British Columbia
Front Desk ClosingGold's Gym - British Columbia • Langley, BC, CA
Front Desk Closing

Front Desk Closing

Gold's Gym - British Columbia • Langley, BC, CA
30+ days ago
Salary
CA$18.25 hourly
Job type
  • Part-time
Job description

Customer Service Representative (Evenings – Closing)
Part-Time | Gold’s Gym British Columbia


Gold’s Gym is hiring a part-time Customer Service Representative for:

Evening closing and mid day shifts, with strong potential for growth. If you’re outgoing, reliable, and passionate about fitness and customer experience, we’d love to connect.


About the Role


  • Schedule: 3–4 days per week (12–24 hours)
  • Availability: Must be available some or all
    • Monday Mid: 10:00am-6:30pm
    • Tuesday: 5:15pm-11:15pm
    • Sunday: 3:15pm-8:15pm
  • One other weekday Mid: 10:00am-6:30pm
  • Commitment: No extended travel/time off during the first 4 months

What We’re Looking For


  • Previous customer service experience (required)
  • Strong written and verbal communication skills
  • Fluent in English (additional languages are an asset)
  • Proficiency with Microsoft Office (Word, Outlook, Excel)
  • Experience with cash handling and POS systems
  • Strong problem-solving and critical thinking skills
  • Ability to work both independently and as part of a team
  • Reliable transportation or ability to commute easily
  • Able to lift 50lbs
  • First Aid certification (asset)

Key Responsibilities


  • Oversee front desk operations during evening closing shifts
  • Ensure the facility is properly secured and prepared for the next day
  • Greet and check in members and guests using proper procedures
  • Deliver exceptional customer service across phone, email, and in-person interactions
  • Direct guests and appointments to appropriate staff efficiently
  • Support guest check-in and onboarding processes
  • Handle daily cash reconciliation accurately
  • Assist the sales team with guest tours and membership support
  • Support prospect and member outreach via calls, texts, and emails
  • POS handling and end of night close out

What We Offer

  • A positive, collaborative team environment
  • Complimentary gym membership
  • Employee discounts on Gold’s Gym products and services

Gold’s Gym British Columbia is an equal opportunity employer.
We thank all applicants for their interest; only those selected for an interview will be contacted.

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Front Desk Closing • Langley, BC, CA

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