As an Ultra Luxe Fragrance Expert you will play a key role in delivering an exceptional luxury experience engaging clients through inspiring storytelling and introducing them to our universe of fragrance and craftsmanship. You will be a true brand ambassador guiding clients through the product range and ensuring they leave with more than just a purchase a memorable experience.
You will be responsible for driving sales fostering long-term client relationships and actively contributing to the success of the store. Additionally you will take the initiative in creating inspiring in-store experiences ensuring every client interaction is unique and engaging.
Drive Sales G Category Performance Client Engagement
- Welcoming and advising clients ensuring a personalized and engaging experience. Create and foster a welcoming and luxurious environment that reflects the high standards of our luxury fragrance brands.
- Developing long-term relationships to improve client loyalty leveraging sales/education tools and brand storytelling.
- Acquiring deep knowledge of every product and the brand itself to act as a true expert. Provide expert knowledge to our clients on luxury fragrance brands and products.
- Proactively cross-selling to introduce clients to our full product universe across categories.
- Staying ahead of trends and product knowledge to confidently guide customers.
- Taking initiative in creating unique in-store experiences that immerse clients in the universe of luxury fragrance.
- Achieving daily sales goals and contributing to the overall store success.
- Lead by example demonstrating best practices in client service product knowledge and sales techniques.
Operational Standards - Fragrance
- Ensure the luxe fragrance and fragrance area is impeccably maintained with products well-stocked and displays visually appealing.
- Manage inventory levels and conduct regular stock checks.
- Oversee the implementation of visual merchandising guidelines to enhance client experience.
Event Support:
- Occasionally support other store launches and special events ensuring seamless execution and exceptional client experiences.
Brand Representation:
- Serve as a brand ambassador representing the luxury fragrance brands with professionalism and enthusiasm.
- Uphold appearance and uniform standards to maintain a professional and luxurious image.
- Stay informed about industry trends new product launches and competitor activities.
We would love you to apply if:
- You thrive in an environment where Service Excellence is central and where your ability to offer personalized tailored experiences through your deep product knowledge helps create moments that go beyond a simple sale.
- You are self-motivated adaptable and proactive ready to take ownership of every client interaction and eager to contribute to the growth of the store while being part of a high-performing team.
- Passion for luxury products and a keen sense of style.
- You are not only an enthusiast and able to adapt easily to any situation but also self-motivated focused and able to take initiatives.
| Duties and Responsibilities | | | Time Spent | |
Drive Sales C Category Performance Client Engagement | 70% |
Operations Fragrance | 15% |
Brand Representation | 10% |
Event Support | 5% |
| |
Working Conditions |
Able to lift 50 lbs. / Standing for a majority of the workday. Ability to work in a fast-paced dynamic environment |
Within Retail occasionally at Field Support Centers and Training Venues. |
Environment: Must be comfortable in store with high use of fragrance |
Travel on occasion within Province (Potentially within Canada / US for Education Opportunities) |
Ǫualifications
- Proven experience in luxury fragrance sales (at least 1 year). Passion for luxury fragrance and a keen sense of style.
- Exceptional client service engagement and interpersonal skills
- Excellent verbal and written communication skills.
- Strong ability to connect with clients through storytelling and product knowledge.
- Confident in cross-selling and creating personalized recommendations.
- A proactive mindset with a passion for creating engaging in-store experiences.
- Flexible yet punctual and reliable.
#INDPRIO
Employment Type : Part-Time
Experience: years
Vacancy: 1