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Klopp Richardsand Associates
Intake CoordinatorKlopp Richardsand Associates • Calgary, Alberta, Canada
Intake Coordinator

Intake Coordinator

Klopp Richardsand Associates • Calgary, Alberta, Canada
28 days ago
Job type
  • Full-time
Job description

Job Description

Our client is seeking a detail-oriented and highly organized Intake Coordinator to support the intake tracking and processing of legal orders subpoenas correspondence and related documentation. This role is ideal for someone with experience in legal services medical office administration health information management or handling confidential client or patient information. The successful candidate will be responsible for reviewing incoming communications accurately logging information coordinating with internal teams and ensuring legal order documentation is processed in a timely and compliant manner.

Key Responsibilities:
  • Receive and review incoming mail faxes emails and voicemails from shared mailboxes or internal departments and determine the appropriate handling process.
  • Log documentation into tracking systems or route materials to the appropriate department or mailbox to support timely processing.
  • Enter identifying information for subpoenas and other legal orders into the appropriate systems to ensure accurate and complete intake records.
  • Support the tracking of legal orders and related inquiries by updating statuses documenting incoming information and notifying the assigned analyst of relevant updates in accordance with department processes and procedures.
  • Escalate questions discrepancies and concerns related to legal orders to the Legal Service of Process Manager as appropriate.
  • Prepare and mail correspondence for legal orders addressed to an incorrect or invalid entity to notify the sender and support proper resubmission.
  • Complete vendor forms and supporting documentation required by local state and government agencies to facilitate payment of subpoena processing fees.
  • Develop strong working relationships with internal and external contacts to address and resolve issues and concerns in a timely and professional manner.
  • Perform other duties as assigned.
Qualification Requirements:
  • Associate degree in legal studies or a related field or an equivalent combination of training and experience in the legal field.
  • Minimum of two years of related experience in legal services or a comparable administrative environment.
  • Experience handling confidential customer client or patient information with a high level of discretion and accuracy.
  • Strong verbal written and interpersonal communication skills.
  • Excellent organizational and time management skills with demonstrated attention to detail.
  • Ability to work effectively in a team-oriented fast-paced multi-tasking environment.
  • Proficiency with Microsoft Office Suite and comfort working with tracking systems shared mailboxes and electronic documentation.
Preferred Assets:
  • Experience in a medical office administration environment.
  • Certified Health Information Management (CHIM) designation.
  • Experience coordinating patient or client information.
  • Previous exposure to legal intake subpoenas service of process or legal order tracking.
Please submit your resume to Angie at if you have the relevant experience in legal services administration health information management or handling confidential client or patient information quoting Job-5597.

We thank all applicants in advance for their interest; however only those selected for further consideration will be contacted.

Required Experience:

IC


Employment Type : Full-Time
Experience: years
Vacancy: 1
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Intake Coordinator • Calgary, Alberta, Canada

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