Talent.com
Riverside
Remote Mid-Market Customer Success Manager for Innovative Tech PlatformRiverside • Toronto, ON, Canada
Remote Mid-Market Customer Success Manager for Innovative Tech Platform

Remote Mid-Market Customer Success Manager for Innovative Tech Platform

Riverside • Toronto, ON, Canada
30+ days ago
Job type
  • Full-time
Job description
Elevate customer relationships as a Mid-Market Customer Success Manager. Drive adoption and retention with strategic guidance on a cutting-edge AI-driven content creation platform. In this remote role, you will manage a portfolio of SMB customers, acting as their trusted advisor. Your focus will be on facilitating success at scale while ensuring long-term growth and retention. Through business reviews and high-impact conversations, you'll identify renewal opportunities and collaborate cross-functionally to influence product development and share best practices. Key Responsibilities: • Manage a diverse portfolio of SMB accounts • Drive customer adoption of platform features • Conduct regular business reviews and performance assessments • Collaborate with Product and Marketing teams • Identify opportunities for account renewals and expansions Requirements: • Minimum 2 years in customer success or support in SaaS • Experience with managing multiple high-velocity accounts • Commitment to remote work in a startup atmosphere • Strong English communication skills, verbal and written • Proficient in analytical problem-solving and prioritization Shape the future of content creation by helping customers harness the power of innovative technology effectively. #J-18808-Ljbffr
Create a job alert for this search

Remote Mid-Market Customer Success Manager for Innovative Tech Platform • Toronto, ON, Canada

Similar jobs

Remote Mid-Market Customer Success Manager for Innovative Tech Platform

RiversideToronto, ON, CA
Remote
Full-time

Elevate customer relationships as a Mid-Market Customer Success Manager.Drive adoption and retention with strategic guidance on a cutting-edge AI-driven content creation platform.In this remote rol... Show more

 • Promoted

Customer Success Manager

Motion (Creative Analytics)Toronto, ON, CA
Full-time

Motion is creating the command center for creative strategists:.AI-driven analytics and intelligence platform that bridges the gap between performance marketers and creative teams, helping them unc... Show more

 • Promoted

Customer Success Manager

Good Standing AIToronto, ON, CA
Full-time

We're looking for a Customer Success Manager to join our growing team and ensure our enterprise clients achieve maximum value from our compliance automation platform.You'll be the primary advocate ... Show more

 • Promoted

Remote Customer Success Manager for Scalable SaaS Solutions

CanalsToronto, ON, CA
Remote
Full-time

Lead customer success initiatives as a Customer Success Manager in a fully remote environment.Drive onboarding, training, and retention strategies by leveraging your experience to ensure clients th... Show more

 • Promoted

Customer Success Manager

B3 SystemsToronto, ON, CA
Full-time

B3 is a cloud-native, AI-driven data experiences innovator that puts data to work for everyone.Powered by AI, data science, and a secure data foundation, our platform makes data actionable with sea... Show more

 • Promoted

Manager, Customer Success Team (Mid-Market) - C$90,000 - C$100,000 A Year - Remote

Leap ToolsEast York, Canada
Remote
Full-time

Leads a customer success team to grow accounts, maintain retention, and drive revenue.Acts as a liaison between customers and internal teams. Show more

 • Promoted

Customer Success Manager

One Way VenturesToronto, ON, CA
Full-time

Provision’s goal is to drastically accelerate productivity in construction.Currently, productivity is hurt by contractual issues that are largely avoidable.Contractors report that half of the dispu... Show more

 • Promoted

Customer Success Manager - (Remote - US)

JobgetherToronto, ON, CA
Remote
Full-time

Customer Success Manager - (Remote - US).Customer Success Manager - (Remote - US).Jobgether has ALL remote jobs globally.We match you to roles where you're most likely to succeed, and provide feedb... Show more

 • Promoted

Customer Success Manager, SMB

HeidiToronto, ON, CA
Full-time

Healthcare needs a better rhythm: one that keeps care continuous and deeply human.Heidi is building an AI Care Partner that works alongside clinicians to make that possible.We’re a team of doctors,... Show more

 • Promoted

Digital Customer Success Manager, SMB

ContactMonkeyToronto, ON, CA
Full-time

Our mission? To power measurable employee engagement worldwide.And we’d love for you to join us!.As the SMB Customer Success Lead, you will own ContactMonkey's Small & Medium Business book of busin... Show more

 • Promoted

Customer Success Manager

Borderless AIToronto, ON, CA
Full-time

We’re on a mission to transform HR for everyone.Borderless AI builds AI agents that help HR teams work smarter.Our platform leverages generative AI to automate routine HR tasks — from employee onbo... Show more

 • Promoted

Customer Success with iboss TAM

ibossToronto, ON, CA
Full-time

Drive customer success in cloud security as a Technical Account Manager with iboss.Leverage your technical skills to enhance client engagement and satisfaction.In your role as a Technical Account M... Show more

 • Promoted

Customer Success Manager | Mid-Market (Academic)

BioRenderToronto, ON, CA
Full-time

At BioRender, we’re on a mission to accelerate the world’s ability to learn, discover, and communicate science — transforming how knowledge is shared and making science open, collaborative, and eas... Show more

 • Promoted

Remote Customer Success Manager - Growth & Adoption

KarbonToronto, ON, CA
Remote
Full-time

A growth-focused software company is looking for a Customer Success Manager to own a client portfolio and provide insights for their success.The role involves building strong relationships with cli... Show more

 • Promoted

Customer Success Manager

SkyPrep LMSToronto
Full-time

At SkyPrep, we believe that learning should be simple, efficient, and effective.We empower organizations to streamline training and development, equipping their teams to achieve their full potentia... Show more

 • Promoted

Customer Success Technical Manager Role

LeadingtalentToronto, ON, CA
Full-time

Unlock client potential as a Customer Success Technical Manager at IBM.Work from Toronto or Montreal and support the integration of next-gen technologies into client operations.As a CSM Technical S... Show more

 • Promoted

Clio’s Digital Customer Success Manager

ClioToronto, ON, CA
Full-time

Lead Clio’s strategy for digital customer success as a Program Manager, focusing on customer retention and engagement through innovative automation.Your role will include driving program efficiency... Show more

 • Promoted

Customer Success Manager

JitterbitToronto, ON, CA
Full-time

Jitterbit is a leading data, application, and process workflow automation solution.Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experie... Show more

 • Promoted

Remote Mid‑Market SaaS Customer Success Manager

Riverside Technology, inc.Toronto, ON, CA
Remote
Full-time

A leading tech company is seeking a Customer Success Manager to support SMB customers remotely from Toronto, Canada.The ideal candidate will leverage their customer success expertise to drive adopt... Show more

 • Promoted

Remote Customer Success Outreach Manager

Procore TechnologiesToronto, ON, CA
Remote
Full-time

A leading SaaS company is seeking a Customer Success Outreach Manager to enhance engagement with clients.This role involves conducting proactive outreach, managing customer data, and improving auto... Show more