Talent.com
Elite Travel Management
Remote Afterhours Travel AssociateElite Travel Management • Thunder Bay, Ontario
Remote Afterhours Travel Associate

Remote Afterhours Travel Associate

Elite Travel Management • Thunder Bay, Ontario
30+ days ago
Job type
  • Full-time
  • Remote
Job description

About the Role




Are you someone who thrives on helping others, communicates with ease, and genuinely enjoys creating exceptional experiences?


Do you prefer working from the comfort of your home while supporting travellers during moments that matter most? If so, you may be the perfect fit for our team.




As an After-hours Travel Associate, you’ll provide high-touch, urgent support to our clients outside of regular business hours. From last‑minute travel changes to hotel check‑in challenges, you’ll be the calm, resourceful expert they rely on. Reporting to the Director of Operations (or delegate), you’ll manage inbound inquiries and deliver timely, accurate solutions that keep our travellers moving—no matter the hour.




Key Responsibilities



  • Respond promptly to incoming client requests via phone, email, text, or chat.

  • Provide same‑day itinerary confirmations and accurate travel documentation.

  • Research solutions and make sound decisions that balance client needs with business requirements.

  • Resolve a wide range of travel-related questions, concerns, and issues.

  • Coordinate travel services and manage urgent or complex booking requests.

  • Make outbound calls to hotel partners to confirm reservations and billing.

  • Communicate professionally, clearly, and efficiently across all channels.

  • Offer reliable, informed travel advice tailored to client needs.

  • Document client issues for follow‑up and future reference.

  • Maintain up‑to‑date knowledge of company products, services, and promotions.

  • Support additional projects and assignments as needed.




Requirements



  • Full fluency in English (verbal and written).

  • 3+ years experience as a Travel Agent or Travel Manager.

  • 2+ years hands-on experience with Sabre GDS.

  • Proficiency with Sabre, Excel, and Word.

  • Strong problem-solving skills with a customer-first mindset.

  • Excellent interpersonal and written communication abilities.

  • Outstanding time management skills—you’re organized, self-motivated, and able to handle multiple tasks at once.

  • Reliable Alberta home address.

  • Flexible availability based on business needs.

  • You are smart, empathetic, independent, solutions-focused, and passionate about supporting travellers.

  • Proven record of punctuality and dependability.




Additional Considerations



  • This is a 100% remote, shift-based role supporting 24/7/365 after-hours operations. Early mornings, evenings, overnights, weekends, and holidays are required.

  • All after-hours positions include 4–6 weeks of in-office training at Elite Travel Management’s Head Office.

  • Elite Travel Management provides all required equipment.

  • A designated, secure, and professional home workspace is required.




Why Join Us?


This position offers exceptional flexibility, as long as you maintain an Alberta home address and have access to your router.


We offer unlimited career growth potential, a competitive compensation package (base salary plus travel perks), and the chance to join a passionate team that is redefining the travel industry by doing things purposefully different.




Ready to make an impact and be part of our story?
Let’s get started.

Create a job alert for this search

Remote Afterhours Travel Associate • Thunder Bay, Ontario

Similar jobs

Earn Money By Taking Surveys - Remote

AlmediaThunder Bay, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Remote Online Tasks – Earn Up to $1,500/month Playing Games

Free Cash by AlmediaLappe, Other, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:.Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo... Show more

 • Promoted

Data Entry Clerk Work From Home - Part Time Focus Group Panelists

ApexFocusGroupLappe, Ontario, Canada
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Call Center Representative Agent experience needed.Call ... Show more

 • Promoted

Part-Time Focus Group Participant - No Experience Required

ApexFocusGroupThunder Bay
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Part-Time Focus Group Participant ($75- $150 per 1 hour session)

ApexFocusGroupThunder Bay
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Remote Product Tester - No Experience

OCPAThunder Bay, Ontario, CA
CA$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Part-Time Focus Group Participant - Remote

ApexFocusGroupThunder Bay, ON, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Administrative Assistant admin experience needed.Adminis... Show more

 • Promoted

Part-Time Focus Group Participant

ApexFocusGroupThunder Bay, ON, CA
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Show more

 • Promoted

Writer/Journalist Internship Part-Time in Worldwide - Remote Worldwide

The Borgen ProjectVictoria Cove
Remote
Part-time +1

Are you passionate about making a difference in the world? Look no further! The Borgen Project is an international organization that works at the political level to improve living conditions for pe... Show more

 • Promoted

Full-Time Focus Group Participant - Remote

ApexFocusGroupThunder Bay, ON, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Show more

 • Promoted

Earn Money Playing Games - Remote

AlmediaNeebing, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Full-Time Focus Group Participant ($300 - $850 for multiple sessions)

ApexFocusGroupThunder Bay
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Part-Time Focus Group Participant ($300 - $850 for multiple sessions)

ApexFocusGroupThunder Bay, ON, CA
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Market Research Associate - No Experience

Clubshop | USThunder Bay, Ontario
Full-time

Discover The System Surveoo That’s Helping Newbies Earn Daily.Turn your free time into daily earnings by answering simple surveys.No product or tech skills needed.Join For Free And Start Earn... Show more

Part-Time Focus Group Participant - Pick your own topic

ApexFocusGroupThunder Bay
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupLappe, Ontario, Canada
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Call Center Representative Agent experience needed.Call ... Show more

 • Promoted

Earn Extra Income - Remote

AlmediaNeebing, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Earn Money Testing Apps - Remote

AlmediaNeebing, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Remote Online Tasks – Earn Up To $1,500/Month Playing Games

Free Cash by AlmediaNeebing, Canada
Remote
Full-time

Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks:Take paid surveys (5-15 minutes each)Test new mobile games and appsShare your ... Show more

 • Promoted

Remote Product Tester

OCPAThunder Bay, Ontario, CA
CA$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more