Talent.com
Readymode
Remote Account ManagerReadymode • Saanich, British Columbia
Remote Account Manager

Remote Account Manager

Readymode • Saanich, British Columbia
30+ days ago
Job type
  • Full-time
  • Remote
Job description

Readymode is an enterprise-grade, cloud-based, all-in-one sales engagement platform for high-volume teams. We intelligently connect sales reps with more leads in less time, maximizing productivity.




We are on a mission to “transform the way businesses communicate with their customers.” At Readymode, we live and breathe our Core Values: We get stuff done, We strive for mastery, We engage in spirited teamwork, and We are resilient. We embody these at all times, whether that relates to our clients or teammates. ReadyMode is the place to be if you like to win and value a collaborative environment that will foster your growth.




As an Account Manager at Readymode, you will play a pivotal role in maintaining and expanding relationships with our existing client base. Your primary focus will be to understand client needs, drive satisfaction, and identify opportunities for growth. You will collaborate closely with internal teams to ensure client objectives are met through strategic account planning and effective communication.




What You'll Do:


Client Relationship Management:



  • Cultivate and maintain strong relationships with existing clients.

  • Understand client needs and objectives to effectively position our products/services.

  • Act as the main point of contact and liaison between the client and internal teams.



Account Growth and Retention:



  • Identify opportunities for upselling and cross-selling additional products/services.

  • Develop and implement strategies to ensure client retention and satisfaction.

  • Collaborate with the sales team to explore new business opportunities within existing accounts.


Strategic Planning:



  • Analyze client data and market trends to identify areas for account growth.

  • Develop account plans and strategies to achieve revenue and growth targets.


Communication and Collaboration:



  • Effectively communicate client needs and feedback to internal teams.

  • Collaborate with cross-functional teams to ensure the timely and successful delivery of our products/services.


Issue Resolution:



  • Address and resolve client concerns, issues, or escalations promptly.

  • Work closely with internal teams to ensure client satisfaction and problem resolution.




Required Qualifications/Experience:



  • Bachelor’s degree in a related field; MBA or equivalent experience preferred.

  • 5+ years of experience as an Account Manager, Customer Success Manager, or similar role, within the SaaS or technology industry.

  • Demonstrated success in client relationship management and achieving sales targets.

  • Strong analytical skills with the ability to interpret client data and trends to drive strategic decisions.

  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and internal stakeholders.

  • Strategic thinker with the ability to develop and implement effective account plans.




The Perks and Benefits



  • The tools you need to get the job done - company computer sent to you & Amazon Business Account for your WFH set up

  • Group RRSP matching

  • A full benefits package that starts day 1

  • Opportunity to participate in our Employee Stock Option Plan

  • An education and training grant in your second year

  • Remote and Flexible Work Opportunity

Create a job alert for this search

Remote Account Manager • Saanich, British Columbia

Similar jobs

Remote Management Consultant

Micro1North Saanich, British Columbia, CA
CA$50.00 hourly
Remote
Full-time

Management Consultant / Business Strategy Specialist.AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such ... Show more

 • Promoted

Remote Global Recruiter | Earn $3k-$11k per Placement

RecXchangeSidney, BC, CA
Remote
Full-time

A global recruiter collaboration platform offers a remote recruiter opportunity.You can earn from $3,000 to $11,000 per successful placement by accessing live client roles.Ideal for independent rec... Show more

 • Promoted

Program Manager in Nature-Rich Setting

Early Years BCSouthern Gulf Islands Electoral Area, BC, CA
Full-time

Join us as a Program Manager, leading a dynamic child care initiative in a nature-rich coastal community.Enjoy a full-time salary while nurturing children's growth and education.In this influential... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaCentral Saanich, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Remote Recruiter Position with High Earning Potential Worldwide

RecXchangeSidney, BC, CA
Remote
Part-time

Elevate your recruitment game with a remote role focused on candidate placements.Earn between $3,000-$11,000 for each successful hiring.This Remote Recruiter position is perfect for those looking t... Show more

 • Promoted

Management Trainee

Enterprise HoldingsSidney, BC, CA
Permanent

Start your career with Enterprise Mobility! We’re.Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can coun... Show more

 • Promoted

Director of HR - *

AML Oceanographic Ltd.Central Saanich, Capital Regional District, CA
Full-time

Bring our people system to life.AML's HR function is built to raise individual and collective performance — which calls for high standards, honest feedback, and a willingness to coach through diffi... Show more

 • Promoted

Optician Leadership Role at IRIS

I R I SSidney, BC, CA
Full-time

Advance your career with IRIS as an Optician in a leadership role based in Sidney, BC.Lead an enthusiastic team and deliver exceptional eyewear solutions in a modern environment.We are looking for ... Show more

 • Promoted

Airport Café GM: Lead High-Volume Team & Guest Experience

SSP AmericaSidney, BC, CA
Full-time

A global food and beverage leader is seeking a Restaurant General Manager for their Tim Hortons location at Victoria International Airport.This role requires a hands-on leader with at least 3 years... Show more

 • Promoted

Compassionate Home Support Worker Role

Donice HortonNorth Saanich, Capital Regional District, CA
Full-time +1

Help improve lives as a Compassionate Home Support Worker.This full-time position involves providing essential personal care and support to elderly and disabled clients.We are hiring a Home Support... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausCentral Saanich, BC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Experienced Electrical Design Engineer at PBX

PBX Engineeringsouthern gulf islands electoral area, bc, Canada
Full-time

Transform public infrastructure as a Senior Electrical Design Engineer at PBX in BC & Alberta.Collaborate with engineers to drive projects in Municipal Utilities with proven excellence.In your role... Show more

 • Promoted

Advisor, Auto Insurance

WaypointCentral Saanich, Capital Regional District, CA
Full-time

As an Advisor, Auto Insurance, you will play a key role in our team of dedicated insurance professionals, delivering personalized services and experiences to clients at our branches.This role offer... Show more

 • Promoted

Optician Leadership Role at IRIS

IRIS The Visual GroupSidney, BC, CA
Full-time

Advance your career with IRIS as an Optician in a leadership role based in Sidney, BC.Lead an enthusiastic team and deliver exceptional eyewear solutions in a modern environment.We are looking for ... Show more

 • Promoted

Account Manager II.

Staples CanadaVictoria, Capital Regional District, CA
Full-time

The Account Manager II (AM) is responsible for delivering on sales and profitability quota targets, exceeding organizational KPI’s, as well as retaining and penetrating business essentials and grow... Show more

 • Promoted

Remote Customer Care Manager — Growth & Perks

AO Globe Life - Simonne LeBlancVictoria, Capital Regional District, CA
Remote
Full-time

A growing insurance firm is seeking motivated Customer Care Managers to join their remote support team.This role offers flexible hours, uncapped earning potential, and ample opportunities for caree... Show more

 • Promoted

Business Sales Consultant - Remote - Flexible Hours - C$60,000 - C$140,000 A Year - Remote

RogersNorth Saanich, Canada
Remote
Full-time

Remote Sales Representative for Rogers, engaging with SMB customers via calls to upsell internet, wireless, and cable services. Show more

 • Promoted

Assistant Coffee Shop Manager

SSPNorth Saanich, British Columbia (BC), CA
Full-time

Victoria International Airport (YYJ) Tim Horton's.Join Our Team as an Assistant Coffee Shop Manager in a dynamic airport restaurant environment!.Opportunity for quarterly bonus and year-end super b... Show more

 • Promoted

Start Your Career as Management Trainee

Enterprise HoldingsSidney, BC, CA
Full-time

Embark on a vibrant career path with Enterprise Mobility as a Management Trainee in Sidney, BC! This program combines hands-on experience with essential training in customer service and business ma... Show more

 • Promoted

Quality Assurance Manager

NexansSidney, BC, CA
Permanent

At Nexans our global vision is to electrify the future.For over a century, Nexans has played a crucial role in the electrification of the planet.With around 28,000 people in 42 countries, the Group... Show more