Talent.com
Equest
Automotive Sales Software Onboarding SpecialistEquest • Calgary, Alberta, Canada
Automotive Sales Software Onboarding Specialist

Automotive Sales Software Onboarding Specialist

Equest • Calgary, Alberta, Canada
14 days ago
Job type
  • Full-time
  • Permanent
Job description
Company Name:

PBS Systems

Job Location:

Calgary, AB

Job Type:

Full-time, Permanent

No. of Openings:

1

Job Requirement(s):

n/a

Internal Job Title:

v10 Apex Onboarding & Adoption Specialist - Sales

Reports To:

Team Lead, v10 Apex Onboarding & Adoption

PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun!

PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System (DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends.

At PBS, we invest in your growth. Your career can progress in alignment with your strengths, interests, and aspirations. Apply today!

The Role:

The v10 Apex Onboarding & Adoption Specialist is responsible for delivering effective training and transition support to customers on the PBS v10 Apex Software. This role focuses on helping customers successfully deploy and adopt PBS v10 Apex within their dealership operations, ensuring users gain the knowledge, confidence, and engagement needed to incorporate the software into their daily workflows. Through virtual training sessions, the v10 Apex Onboarding & Adoption Specialist supports customers throughout implementation and beyond, with a focus on driving product adoption, reinforcing best practices, and ensuring customers retain and apply what they have learned long after implementation. The v10 Apex Onboarding & Adoption Specialist will develop a thorough understanding of all software modules, and support customers throughout the deployment and adoption process.

This role will focus on the Sales silo of our software.

Job Responsibilities:
  • Support customers in improving operational efficiency and workflow consistency through effective use of PBS v10 Apex
  • Learn and develop an understanding of all areas of the PBS v10 Apex software and the process for training customers on the PBS v10 Apex software
  • Assist customers with the deployment, transition, and adoption of PBS v10 Apex, helping integrate the software into daily dealership operations
  • Deliver virtual training sessions to customers within assigned module(s)
  • Drive product adoption by reinforcing best practices, encouraging engagement, and helping customers fully utilize PBS v10 Apex capabilities
  • Follow up with customers post-training to support retention, adoption, and long-term success with the software
  • Identify gaps in customer usage or understanding and provide guidance to improve confidence, efficiency, and overall adoption
  • Maintain a positive relationship with customers, identifying customer needs and ensuring they are being met
  • Responds to internal and external training requests in a timely manner
  • Write up tickets and investigate issues that arise, escalate issues to corresponding teams
  • Ensure v10 Apex queue is monitored
  • Maintain documentation and update as processes change within department
  • Knowledge sharing within own module and others within the v10 Apex team
  • Take the initiative to learn new products to increase knowledge
  • Willingness to commit to an ongoing system of education and cross-training
  • Perform other duties and responsibilities as assigned
Qualifications:
  • 1-2 years' experience in a car dealership environment, with a focus on sales operations
  • Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential!
  • Excellent communication skills, including presentation and public speaking
  • Excellent customer service skills and phone etiquette
  • Strong documentation abilities
  • Effective time management and organizational skills
  • Strong problem solving and troubleshooting skills
  • Strong multi-tasking skills and the ability to prioritize tasks without direction
  • High School Diploma

What we offer:
  • Professional Development - Continuous training, industry certifications, and clear pathways for career advancement.
  • Travel Opportunities - Travel to locations across Canada, the U.S., and the Caribbean
  • Comprehensive health benefits - Medical and dental coverage to support your well-being.
  • Paid Time Off - Generous PTO to help you recharge and maintain work-life balance.
  • Inclusive culture - A collaborative, supportive team environment where your ideas and voice truly matter.
  • Employee recognition - Regular appreciation programs and performance-based incentives
  • Competitive compensation package
    • Competitive annual base salary
    • Up to $4,800 per year in product certification bonuses
    • Additional performance incentives
    • Attractive referral bonuses
  • Staff discounts - Exclusive savings with partners such as GM, Dell, and more
Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder.

PBS is an equal opportunity employer. Accommodations will be provided during the hiring process as required.
Create a job alert for this search

Automotive Sales Software Onboarding Specialist • Calgary, Alberta, Canada

Similar jobs

Automotive Sales Executive - Fully Remote

sMedia Ventures IncCalgary, AB, CA
Remote
Full-time

Advance your career with sMedia as a Fully Remote Automotive Sales Executive.Drive growth for automotive dealerships using our innovative digital advertising strategies tailored to their needs.In t... Show more

 • Promoted

Remote Senior Support Engineer - Automotive Electronics

Hamilton Motor CompanyCalgary, AB, CA
Remote
Full-time

A leading automotive technology firm is seeking a full-time remote technical support representative to assist customers with aftermarket infotainment systems.You will need at least 3 years of relev... Show more

 • Promoted

Technical Sales Specialist - Control Panels

WajaxCalgary, AB, CA
Full-time

We have an opening for a full-time.Polyphase's portfolio consisting of control panel products.In addition, you will be responsible for achieving sales activity goals and fostering relationships wit... Show more

 • Promoted

Automotive Technician Opportunity in Calgary

A-Apollo Windows & Doors LtdCalgary, AB, CA
Full-time

A-Apollo Automotive & Transmission is seeking an Automotive Technician in Calgary.Showcase your vehicle repair skills in a reputable, quality-focused automotive shop.Join our team if you have a pas... Show more

 • Promoted

Mobile Mortgage Specialist

TDCalgary, Alberta, Canada
Full-time

CAD (Eligible for commission based earnings).TD offers a full range of financial products and services.We are expanding our Mobile Mortgage Sales Force and looking for proven sales professionals.Th... Show more

 • Promoted

System Z Services Sales Specialist - ROI & Win Plans

IBMCalgary
Full-time

A leading technology company is seeking a Sales Specialist to focus on solution strategies in Calgary.The role involves developing sales plays, participating in multi-disciplinary teams, and buildi... Show more

 • Promoted

Expert Product Specialist for Collision and Automotive Sales Support

AxaltaCalgary, Alberta, Canada
Full-time

Become a vital resource as a Product Specialist focused on collision shop needs.Leverage your strong background in automotive coatings and superior customer service for remote market success.In thi... Show more

 • Promoted

Sales Manager for Innovative Software and Information Solutions

ATIA LtdCalgary, Alberta, Canada
Full-time

Transform your career as a Sales Manager, specializing in innovative software and information systems.Work from home while crafting effective strategies to forge new partnerships.With a minimum of ... Show more

 • Promoted

Automotive Sales Manager (New/Used), Stettler, Ab - C$120,000 - C$150,000 A Year

Recruiting Room LtdCalgary, Canada
Full-time

Seeking an Automotive Sales Manager with experience in new/used vehicle sales, strong communication and attention to detail, fluent in English. Show more

 • Promoted

Digital Sales Specialist - Microscopy

ZEISS GroupCalgary, Alberta, Canada
Full-time

The Digital Sales Specialist is responsible for generating new business sales and driving profitability (P&L) within the assigned territory of Central and Western Canada, with a focus on basic to i... Show more

 • Promoted

Lexus Automotive Sales Product Advisor

Lexus of CalgaryCalgary
Full-time

Become a key player at Lexus of Calgary as an Automotive Sales Product Advisor in the service drive.Focus on providing exceptional customer service while presenting tailored vehicle options.You wil... Show more

 • Promoted

Remote Motorsports & RV Sales Specialist

Squamish MotorsportsCalgary, AB, CA
Remote
Full-time

A leading Motorsports and RV dealership is looking for a Sales Associate to assist customers in selecting and purchasing motorcycles and RVs.Responsibilities include providing product expertise and... Show more

 • Promoted

Sales Manager for Timber Software Solutions

SYSTABUILD Software GroupCalgary, Alberta, Canada
Full-time

Join SEMA as a Sales Manager specializing in technical solutions for timber construction.Combine your technical expertise with sales acumen to meet customer demands effectively.In this role, you'll... Show more

 • Promoted

Account Executive in Automotive Technology

Francisco PartnersCalgary, AB, CA
Full-time

Join Keyloop as an Account Executive focusing on new business for the automotive sector in Alberta.This role is about leveraging SaaS to enhance dealership performance and customer satisfaction.As ... Show more

 • Promoted

Enterprise Software Sales Specialist

Max TechnologiesCalgary, AB, CA
Full-time

A well-capitalized software startup is seeking a motivated sales representative in Calgary, Alberta.This role focuses on selling cybersecurity and enterprise software, requiring excellent communica... Show more

 • Promoted

Remote Regional IoT Sales Lead — Cellular & Managed Services

Digi InternationalCalgary, AB, CA
Remote
Full-time

A leading connectivity solutions provider is seeking a Regional Sales Manager in Canada to enhance customer relationships and develop new sales opportunities.The ideal candidate should have 10+ yea... Show more

 • Promoted

Senior Automation & Drives Applications Engineer — Remote

SiemensCalgary
Remote
Full-time

A leading technology firm in Calgary is seeking an experienced Application Engineer / Specialist in Automation and Drives to join their Sales Acceleration Team.This role supports the growth of fact... Show more

 • Promoted

Sales Specialist: Flexible, Commission-Based Startup Role

SharkforceCalgary, AB, CA
Full-time

A tech startup is forming a new sales team and seeking motivated individuals to introduce potential clients and conduct demos.This role offers flexible hours and is commission-based, providing a gr... Show more

 • Promoted

Enterprise Software Sales at Ashby

AshbyCalgary
Full-time

Join Ashby as an Enterprise Software Sales Executive, dedicated to unlocking major accounts.You will command the full sales process from lead generation to closing seamless deals.You will own a cur... Show more

 • Promoted

Remote Dealer Performance Specialist for Automotive Innovation

Audi REDCalgary, Alberta, Canada
Remote
Full-time

Shape the future of automotive performance as a Dealer Performance Specialist.Collaborate with dealerships across Canada, optimizing metrics, training, and technology to enhance dealer success.In t... Show more