Position: Cisco Network Engineer
Duration: 6-12 Months
Location: Hamilton, ON
Work Model: Onsite
Pay Rate: $23 - $25/hr
About Our Client:
A leading technology-driven organization focused on delivering reliable enterprise communication and collaboration solutions across large-scale business environments.
About this opportunity:
On behalf of our client, we’re seeking an experienced Cisco Unified Communications Support Specialist to support and maintain enterprise Cisco voice infrastructure environments. The ideal candidate will have strong hands-on experience with Cisco Unified Communications Manager (CUCM), Cisco IP telephony deployments, user administration, device configuration, and troubleshooting support activities.
What You’ll Do:
• Manage and support Cisco Unified Communications Manager (CUCM) environments.
• Perform onsite deployment, phone moves, adds, and changes (MACD activities).
• Configure and maintain CUCM setup and device configurations.
• Add and manage users within the CUCM system.
• Connect, install, and relocate Cisco IP phones as required.
• Troubleshoot and resolve phone registration issues.
• Assign and configure devices in CUCM.
• Perform voicemail setup and provide end-user support.
• Coordinate with internal teams and business users to ensure smooth communication operations.
• Provide technical troubleshooting and support for Cisco voice infrastructure issues.
• Maintain documentation related to deployments, configurations, and support activities.
What You Bring:
• Hands-on experience with Cisco Unified Communications Manager (CUCM).
• Experience with onsite deployment and phone move/add/change (MACD) activities.
• Strong understanding of Cisco IP phones and enterprise voice systems.
• Knowledge of phone registration and device assignment within CUCM.
• Experience with voicemail setup and troubleshooting.
• Strong troubleshooting, analytical, and communication skills.
• Ability to work independently and collaboratively within team environments.
• Excellent communication and stakeholder management skills.
Preferred Qualifications:
• Cisco certification such as CCNA Voice or CCNA Collaboration preferred.
• Experience supporting enterprise-level voice environments.
• Familiarity with Cisco Unity Connection is considered an asset.
• Experience working within Agile or distributed support environments is a plus.
How to Apply:
• Interested candidates are encouraged to submit their resumes in confidence to via the Akkodis Canada website.
Our Commitment:
At Akkodis, part of The Adecco Group, we’re committed to making the future work for everyone. We live our values — Passion, Collaboration, Inclusion, Courage, and Customers at Heart — by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.
Cisco Network Engineer • Hamilton, ON, Canada
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