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Services for Community Living Program Manager
Services for Community Living Program ManagerNelson CARES Society • Nelson, Regional District of Central Kootenay, CA
Services for Community Living Program Manager

Services for Community Living Program Manager

Nelson CARES Society • Nelson, Regional District of Central Kootenay, CA
11 days ago
Job type
  • Full-time
  • Permanent
Job description

Classification : Permanent Full-Time (35 hrs / week)

Company Description

Nelson CARES Society is a multi-program, non-profit organization committed to building a healthy, inclusive community through advocacy, affordable housing, and support services. Services for Community Living (SCL) Program is one of our long-standing initiatives, delivering 24-hour, person-centered supports to adults with diverse abilities at three community living homes. The SCL program is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).

Job Summary

The SCL Program Manager is responsible for the overall planning, coordination, and management of the program. Working from a trauma-informed perspective, the Manager ensures an environment that fosters independence, dignity of risk, and meaningful community inclusion for the individuals supported.

The ideal candidate will have :

  • Strong management skills with experience working in a unionized work setting.
  • Experience working closely with the Program funder, Community Living BC.
  • A working knowledge of the Community Living sector principles and values.
  • Good understanding of regulatory and licensing requirements.

Duties and Responsibilities

  • Oversee daily operations of the SCL program to ensure compliance with CLBC contracts, licensing requirements, CARF standards, and the Society’s policies.
  • Provide supervision and leadership to the SCL House Supervisory team, Program Assistant, and indirectly to Community Support Workers.
  • Develop and maintain policies and procedures to meet regulatory and collective agreement requirements.
  • Ensure health, safety, and risk management practices are consistently followed.
  • Develop, implement, and monitor individualized support plans in collaboration with individuals served, families, and teams.
  • Establish program goals and outcomes, prepare reports for funders, and support accreditation and quality improvement initiatives.
  • Develop and monitor annual program budgets in collaboration with the Finance Manager.
  • Support funding applications and negotiate contracts with government and other funders.
  • Ensure staffing schedules balance individual support needs with operational efficiency.
  • Review and approve staff payroll in alignment with the Collective Agreement, policies, and BC Employment Standards Act.
  • Participate in emergency on-call rotation, responding to urgent staff and program needs.
  • Participate in senior management team activities, including strategic planning, policy development, and quality improvement.
  • Build and maintain positive, professional relationships with families, advocates and community partners.
  • Facilitate family and community engagement, including Parent Advisory Committees.
  • Job Skills and Abilities

  • Excellent leadership and supervisory skills.
  • Familiarity with Collective Agreements, the BC Employment Standards Act and WorkSafe BC Regulations.
  • Knowledge of CLBC service delivery system, Person-Centered Planning, and Community Living best practices.
  • Excellent oral, written, facilitation and interpersonal communication skills.
  • Proven negotiation and conflict resolution skills.
  • Effective human resources skills including recruitment, supervision and performance evaluation.
  • Well-developed planning, organizing, budgeting, and administrative skills.
  • Ability to work collaboratively with diverse stakeholders.
  • Strong ability to function independently and as a team member.
  • Ability to maintain multiple concurrent projects and deadlines.
  • Proven skill in effectively managing emergency situations.
  • Qualifications

  • Post-secondary degree in Social Work, Community Social Services, Psychology, or a related field.
  • Minimum of 3 -5 years management / supervisory experience in a non-profit setting.
  • Demonstrated experience supporting individuals with diverse abilities and / or complex needs.
  • Employment Requirements

  • Access to a reliable vehicle
  • Satisfactory Criminal Record Check
  • Compensation

    $40.10 per hour (JES Wage Grid #16)

  • A higher hourly rate may be offered commensurate with experience and qualifications.
  • This is a benefited position after 3 months of continuous employment.
  • Start Date

    As soon as possible

    Application Deadline

    4 : 00 pm on January 30, 2026

    How to Apply

    Please e-mail a cover letter, resume, and e-mail addresses for three professional references to :

    Executive Director

    Email : executivedirector@nelsoncares.ca

    Nelson CARES Society is an equal opportunity employer. All internal candidates will be contacted as to the status of their applications. All external applicants will only be contacted if short-listed for an interview. A full job description is available upon request.

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    Services for Community Living Program Manager • Nelson, Regional District of Central Kootenay, CA

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