Order Services Representative (12-Month Contract)

Job Description

Job Description

Location : 530 West Broadway, Vancouver BC, Canada

Core hours : Monday to Friday from 8am – 4 : 30pm PST

We value collaboration, both in-person and remotely. This position is classified as Hybrid under our Hybrid Work Program Policy, where this position is required to be onsite 2-3 days per week.

Role Summary

As the Order Services Representative, you will deliver world-class customer service, focusing on the management of Spa Partner orders, documents (including receiving and screening of the documents) and new account setup. You will be the primary contact for all Spa Partner returns and shipping inquiries. As the Order Services Representative, you will report to the Order Services Team Lead and, ultimately, to the Order Services Manager. You will also collaborate with various departments, including Sales & Business Development, Product Development, Customer Education, Supply Chain, and Finance.

Contract Details

• This position is a 12-month contract

Responsibilities

Qualifications

Total Rewards

The Application

Please submit a resume with a cover letter.

Applications are currently being reviewed. Immediate submissions are still welcome.

Our Company

Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas, beauty professionals, and retail customers. For more than 10 years in a row, skin care professionals have voted Eminence Organic Skin Care as their Favorite Skin Care Line and their favorite company for Product Education. As a Certified B Corporation®, we are looking for Team-members who seek to positively impact lives within our communities, give back through philanthropic endeavours, and make choices to exemplify sustainability and be stewards of the environment.

Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.

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