Director, Amazon Connect & CCaaS Transformation (Remote)
TELUS Digital • Vancouver, Metro Vancouver Regional District, CA
30+ days ago
Job type
- Full-time
- Remote
Job description
A leading digital services provider is seeking a Director for the Amazon Connect practice, responsible for scaling a CCaaS operation across various regions. This role requires expertise in Amazon Connect, managing P&L, and establishing strategic partnerships with AWS. Ideal candidates will have over ten years of experience in contact center technology, strong leadership abilities, and a proven track record of delivering results in fast-paced environments. Compensation includes a competitive salary and benefits package. #J-18808-Ljbffr