Talent.com
Diabsolut
Director, Program DeliveryDiabsolut • Pointe-Claire, Quebec, CA
Director, Program Delivery

Director, Program Delivery

Diabsolut • Pointe-Claire, Quebec, CA
30+ days ago
Job type
  • Full-time
  • Permanent
  • Remote
Job description

We are seeking an experienced and dynamic Director, Program Delivery to lead the successful execution of complex Salesforce and Certinia programs across multiple clients. This role requires a strategic leader with a strong track record of managing large-scale program portfolios, ensuring on-time delivery, high-quality results, and exceptional client satisfaction. You will collaborate cross-functionally to align delivery with business objectives and drive continuous improvement within our Professional Services organization.

Primary Responsibilities:

  • Lead and oversee the delivery of multiple implementation programs, ensuring programs meet scope, schedule, budget, and quality standards.
  • Manage and mentor a team of program and project managers, fostering professional growth and high performance.
  • Develop and maintain strong relationships with clients and internal stakeholders, acting as a trusted advisor and escalation point. Support program governance frameworks, processes, and best practices to optimize delivery efficiency and risk management. Coordinate cross-functional teams including functional and technical consultants, architects, developers, project managers, and external resources to ensure seamless delivery.
  • Monitor program performance metrics and KPIs, generating reports and insights to inform decision-making and stakeholder communication.
  • Drive innovation within the program delivery organization by identifying process improvements, automation opportunities, and adoption of industry best practices, working closely with Delivery Excellence and the PMO.
  • Collaborate with sales and presales to support pre-sales activities, proposal development, and transition to delivery.
  • Ensure compliance with organizational policies, client contractual requirements, and global regulatory standards.

Required Skills & Qualifications:

  • Bachelor’s degree in Business, IT, or a related field; MBA or advanced degree preferred.
  • 10+ years of experience in program or portfolio management within technology consulting environments.
  • Proven experience leading large, complex implementations or technology programs with multi-project coordination.
  • Strong knowledge of Salesforce platform capabilities, architecture, and ecosystem.
  • Exceptional leadership, communication, and stakeholder management skills.
  • Proficient in program management methodologies and tools (e.g., Agile, PMP, SAFe).
  • Demonstrated ability to manage risk, resolve conflicts, and navigate organizational complexities.
  • Experience with change management, organizational adoption, and continuous improvement frameworks is a plus.
Create a job alert for this search

Director, Program Delivery • Pointe-Claire, Quebec, CA

Similar jobs

Director, Client Delivery & Strategic Growth

Chrono InnovationMontreal (administrative region), QC, CA
Full-time

A fast-growing tech startup in Quebec is seeking a Director of Client Delivery & Success.You will be responsible for ensuring high-quality delivery across multiple projects while building trusted p... Show more

 • Promoted

Delivery Manager

CroesusLaval (administrative region), QC, CA
Full-time

Company Croesus Location Laval, Canada Functional Area Other Workplace type Hybrid.Croesus provides innovative, high-performance, and secure wealth management solutions that include portfolio manag... Show more

 • Promoted

Program Manager

LIDD Consultants Inc.Montreal (administrative region), QC, CA
Full-time

LIDD is a leading supply chain management consulting firm specializing in strategy, design, implementation, and optimization of supply chain operations and enterprise technology solutions.We help m... Show more

 • Promoted

Airline Operations Software Delivery Director

K&K Global Talent Solutions INC.montreal, montreal (administrative region), Canada
Full-time

A global talent solutions company is seeking a Software Engineering Leader to oversee the implementation of critical airline operations products.This role requires strong team management skills, ex... Show more

 • Promoted

AI Delivery Program Manager for Defence

Coheremontreal (administrative region), qc, Canada
Full-time

Cohere is looking for a Program Manager to oversee AI delivery to public sector and defence clients.Manage technical programs that fulfill government requirements and enhance security.This position... Show more

 • Promoted

Director, EAP Programs

DialogueMontreal, Montreal (administrative region), CA
Full-time

Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Reporting to JN Guillemette, Chief Operating Officer, we are seeking a results-driven leader to take f... Show more

 • Promoted

Engagement Director for SAP Projects

Syntaxmontreal (administrative region), qc, Canada
Full-time

Join Syntax as an SAP Engagement Director and manage complex projects remotely.Lead client engagements, shape RFP responses, and ensure project success.In this role, you will oversee project initia... Show more

 • Promoted

Engagement Director

Syntaxmontreal (administrative region), qc, Canada
Full-time

Location: Montreal, Quebec, CA, H3C 2M1.The SAP Engagement Director is responsible for overseeing projects within a defined industry vertical for a specified group of customers.This role partners c... Show more

 • Promoted

Finance Transformation Director: Ontario Growth & Delivery

Henderson DrakeMontreal (administrative region), QC, CA
Full-time

A global consultancy is seeking a Finance Transformation Director to lead growth in Ontario.This senior role involves guiding clients through finance transformation initiatives, while managing clie... Show more

 • Promoted

Aerospace Program Manager – Hybrid Work & High-Impact Delivery

CS GROUP - CanadaMontreal (administrative region), QC, CA
Full-time

A leading aerospace systems firm in Montreal is seeking a Project Manager to ensure successful execution of aerospace projects.You will coordinate multidisciplinary teams, manage financial aspects,... Show more

 • Promoted

Senior Project Manager, Program Delivery & Governance

VeriforceMontreal (administrative region), QC, CA
Permanent

Greater Montreal Metropolitan Area, Canada.Senior Manager, Technical Program Delivery.Executive Leadership Team Offsites (Canada SLT Offsites).Executive Leadership Team Offsites are the division's ... Show more

 • Promoted

Director of Client Delivery & Success

Chrono Innovation Inc.Montreal (administrative region), QC, CA
Full-time +1

Chrono Innovation is a fast-growing tech startup that provides a cutting-edge solution to help people manage their time more effectively.Our platform, Chrono Platform, is designed to optimize produ... Show more

 • Promoted

Director, Professional Services & Delivery

Solutions MetrixMontreal (administrative region), QC, CA
Full-time

A leading CRM solutions provider in Montreal, Quebec is looking for a Director of Professional Services to lead project delivery and manage a high-performing consulting team.The ideal candidate sho... Show more

 • Promoted

Remote MSP Delivery Director — Lead High-Impact IT Ops

S3 Technologies Inc.Montreal (administrative region), QC, CA
Remote
Full-time

A renowned IT services provider in Montreal seeks a Director of Managed Services Delivery to oversee the performance of managed IT services.This pivotal role involves supervising technical support ... Show more

 • Promoted

Director of Managed Services Delivery

S3 Technologies Inc.Montreal, Montreal (administrative region), CA
Full-time +1

With over 20 years of experience, S3 Technologies is a recognized leader in managed IT services in Montreal and one of the largest independent managed IT service providers in Canada.We serve a bili... Show more

 • Promoted

Delivery Manager 3

BehavoxMontreal (administrative region), QC, CA
Full-time

Behavox is a cloud-native AI company providing an integrated controls platform for global banks, asset managers, hedge funds, private equity firms, insurance businesses, and commodity firms.The pla... Show more

 • Promoted

Program Manager - Defense

BombardierDorval, QC, CA
Full-time

Primary Location: Administrative Centre (CA).Organization: Aerospace Canada.Insurance plans (Dental, medical, life insurance, disability, and more).Lead the planning and execution of complex projec... Show more

 • Promoted

Program Delivery Lead

InnerSpaceMontreal (administrative region), QC, CA
Full-time

About InnerSpace: InnerSpace is a spatial intelligence platform that transforms workplace data into actionable insights for the world’s leading organizations.We help clients understand how their sp... Show more

 • Promoted

Director, Connectivity & Application Development

BRPmontreal (administrative region), qc, Canada
Full-time

Connectivity encompasses the creation of mobile applications, the integration of digital experiences within BRP recreational vehicles, and the intelligent use of connected data to deliver seamless,... Show more

 • Promoted

Power Delivery Project Manager

POWER EngineersMontreal (administrative region), QC, CA
Full-time

Power Delivery Project Manager.This remote position is located in our client’s PMO office and may require travel.Preferred locations: Baton Rouge, Louisiana; Lake Charles, Louisiana; Houston, Texas... Show more