Technical Business Analyst

Is this role right for you?

In this role, you will:

• Lead the analysis, documentation, and validation of business requirements ensuring all the decisions and requirements changes are properly captured
• Collaborate with business stakeholders and technology teams across the bank as well as external partners to deliver the end-to-end solution
• Translate complex business needs into clear and concise functional requirements and user stories
• Facilitate workshops and working sessions with cross-functional teams to gather and analyze requirements
• Contribute to design and optimization of payment processes, ensuring compliance with industry standards and regulatory requirements
• Support scrum master and project manager in planning, scoping, and impact analysis for initiatives
• Perform gap analysis, root cause assessments, and release readiness reviews for payment system enhancements or upgrades
• Act as a subject matter expert (SME) for payments-related projects and operational improvements
• Monitor post-implementation performance and incident resolution
• Must be able to work within tight deadlines and schedules which may result in extended working hours during peak time to meet project deliverables
• Mentor and coach less experienced team members
• Support various portfolio initiatives where possible
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge
• Champion a high-performance environment and contributes to an inclusive work environment
• Experience and willingness to execute various test cycles
• Ability to come to office 3-4 a week or as needed.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Lead the analysis, documentation, and validation of business requirements ensuring all the decisions and requirements changes are properly captured
• Collaborate with business stakeholders and technology teams across the bank as well as external partners to deliver the end-to-end solution
• Translate complex business needs into clear and concise functional requirements and user stories
• Facilitate workshops and working sessions with cross-functional teams to gather and analyze requirements
• Contribute to design and optimization of payment processes, ensuring compliance with industry standards and regulatory requirements
• Support scrum master and project manager in planning, scoping, and impact analysis for initiatives
• Perform gap analysis, root cause assessments, and release readiness reviews for payment system enhancements or upgrades
• Act as a subject matter expert (SME) for payments-related projects and operational improvements
• Monitor post-implementation performance and incident resolution
• Must be able to work within tight deadlines and schedules which may result in extended working hours during peak time to meet project deliverables
• Mentor and coach less experienced team members
• Support various portfolio initiatives where possible
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge
• Champion a high-performance environment and contributes to an inclusive work environment
• Experience and willingness to execute various test cycles
• Ability to come to office 3-4 a week or as needed.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
• Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.