Loan Operations Quality Assurance Specialist (Bilingual)

Farm Credit Canada
Various FCC office s in Nova Scotia may be considered
$79.6K-$107.8K a year
Full-time

Worker Type : Permanent

Permanent

Language(s) Required :

English, French

Term Duration (in months) :

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$79,648 - $107,760Technical expertise needed :

Support a national sales and lending team on complex loan files. You’ll serve as an expert mentor to team and operations employees, and provide training and team onboarding.

This position is designated bilingual (English and French), and the successful candidate must be able to communicate in both of Canada’s official languages.

What you’ll do :

  • Oversee operations to ensure consistent execution of procedures
  • Input and verify complex customer financial source documentation
  • Transfer knowledge to team members through informal coaching and answering questions
  • Work closely with partners to gather required information to process requests
  • Communicate effectively with operations field staff with a high degree of knowledge

What we’re looking for :

  • Confident communicator with strong analytical skills
  • Organized multi-tasker able to manage multiple priorities
  • Analytical thinker with an ability to coach and mentor colleagues
  • Effective decision-maker who can easily shift focus in a fast-paced work environment
  • A strong team player who can work well independently
  • Problem-solver who can adapt to change and make decisions

What you’ll need :

  • An undergraduate degree in agriculture, business and / or finance, and 3 to 5 years of related experience
  • A drive to help others achieve their goals
  • In-depth understanding of complex customer financial information

FCCEN

5 days ago
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