Administrative Assistant

Who We Are

ServiceMaster of Central & Northern Okanagan provides emergency response, restoration, and construction services to the insurance industry, residential and commercial customers. We offer a wide range of services that remediate conditions caused by fire, flood, wind, mold, and other hazards. Our people are the core of our business, and we are looking for someone who is people centered at heart and enjoys variety in their day to day.

At ServiceMaster we like to have fun and laughter is often heard in the air. We carry that positive attitude with us even as we are running out the door to assist people 24/7 with emergency losses at their homes and businesses (such as fires and floods). We believe success is achieved by putting our 3 Core Values into practice:

• Can Do Attitude
• Get It Done Right
• Win as a Team

What We Offer

• Competitive Wages
• Excellent Health and Dental Benefit Plan
• RRSP and Profit-Sharing Program
• Career Advancement Opportunities
• Tuition Reimbursement
• Casual Dress Code
• On-Site Parking
• Employee Referral Program

What You Will Do

• Monitor incoming emails for yourself and your project manager(s)
• Generate the necessary documents in required systems
• Send out requests for quotes necessary for new jobs, file any paperwork left in your bin from accounting into the corresponding physical files
• Prepare any required quotes or invoices and supporting documentation (type scopes, send repair scopes to your PM for numbers)
• Send any required work orders to in house staff and/or purchase orders to sub-trades
• Answer phones/take messages/relay messages
• Update files with new information
• Complete invoicing as required for finished projects
• Coordinate with Project Managers for scheduling repairs from start to finish
• Update insureds, adjusters, property managers etc. as to the status of a claim
• Assist Project Manager’s in collecting Accounts Receivables

What You Have

• Knowledge of the restoration industry is an asset
• Administrative assistant experience
• General knowledge of the insurance industry
• Computer savvy and knowledgeable in Microsoft Office Suite
• Minimum typing speed of 50 WPM
• Ability to multitask and have great attention to detail
• Able to work in a high pressure environment
• Ability to work in sensitive solutions
• Strong communication skills
• Team player