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Robert Half
Administrative AssistantRobert Half • Waterloo, ON, CA
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Administrative Assistant

Administrative Assistant

Robert Half • Waterloo, ON, CA
30+ days ago
Salary
CA$70,000.00 yearly
Job type
  • Permanent
  • Quick Apply
Job description

We are hiring a Senior Administrative Assistant to support a well-established and highly successful Investment Advisory practice.

The Senior Administrative Assistant is responsible for managing the full spectrum of client account administration, transaction processing, account transfers, and regulatory documentation within this high-volume Investment Advisory practice.

This is a key position, the operational backbone of the practice and requires extensive experience supporting Investment Advisors, managing client accounts, processing investment transactions, and ensuring regulatory compliance.

The successful candidate will be a seasoned financial services professional who can operate independently, oversee complex client transactions, and provide exceptional service to high-net-worth clients.

Responsibilities

Client Account Administration

  • Open new client accounts and maintain account documentation
  • Process account transfers, including incoming and outgoing assets
  • Manage client requests and account updates
  • Coordinate RESP withdrawals, RRIF payments, estate settlements, and other account transactions
  • Ensure all documentation is complete, accurate, and compliant

Trade & Transaction Processing

  • Process client trade instructions accurately and efficiently
  • Handle cash withdrawals, deposits, transfers, and journal requests
  • Monitor transactions through completion and resolve any discrepancies
  • Liaise with internal operations teams and external financial institutions

Compliance & Regulatory Administration

  • Maintain compliance documentation and client records
  • Review new account applications for completeness and regulatory requirements
  • Ensure adherence to CIRO and firm compliance standards
  • Prepare and submit regulatory and compliance-related paperwork
  • Support audits, reviews, and compliance inquiries

Client Service Excellence

  • Act as a primary point of contact for clients
  • Respond to client inquiries regarding accounts, transactions, and documentation
  • Build strong, trusted relationships with clients through professional and proactive service
  • Handle sensitive and confidential client information with discretion

Office Operations Leadership

  • Serve as the senior administrative resource within the practice
  • Identify opportunities to improve processes and efficiencies
  • Provide guidance and support to junior administrative staff as required
  • Ensure smooth day-to-day operations of the advisory practice

Required:

  • Canadian Securities Course (CSC) certification
  • 7 or more years of experience supporting an Investment Advisor, Financial Advisor, Portfolio Manager, or Wealth Management team
  • Extensive experience with: Account transfers, trade processing, RESP, TFSA, RESP, RRIF withdrawals, estate administration, compliance and regulatory documentation
  • Strong understanding of wealth management operations and investment industry regulations
  • Exceptional attention to detail and organizational skills
  • Experience with Salesforce or ADP an asset

What we offer:

  • Compensation based on experience $70,000 - $100,000
  • bonus eligable
  • Excellent Health and Dental Benefits
  • Company Pension plan



Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.

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Administrative Assistant • Waterloo, ON, CA

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