Office Administrator

Benefits:

• Health insurance
• Training & development
• Company parties
• Competitive salary
• Dental insurance

PAUL DAVIS RESTORATION Grande Prairie is seeking a motivated and detail-oriented Office Administrator to support daily office operations and help ensure an exceptional customer experience throughout the restoration process.


Key Responsibilities

• Provide administrative support to project managers and field staff.
• Answer phones, manage customer inquiries, visitor reception and schedule appointments.
• Maintain project files, documentation, and company records.
• Conduct customer follow-up and quality assurance calls.
• Track customer satisfaction and address concerns as needed.
• Assist with invoicing, data entry, and general office administration.
• Coordinate communication between customers, technicians, subcontractors, and insurance partners.
• Maintain the office in a clean, organized, and tidy condition. Ensure workspaces, common areas, and office supplies are properly maintained and organized.

Qualifications

• Previous office administration or customer service experience.
• Strong organizational, communication, and problem-solving skills.
• Comfortable working with data, metrics, and performance reporting.
• Proficiency with Microsoft Office and computer-based systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in restoration, construction, or insurance is considered an asset.
• Experience with RMS, Xactimate, Encircle, QuickBooks Online, or similar software is an asset

What We Offer

• $22-25/hour depending on experience
• Attractive Benefits package
• Supportive team environment
• Opportunities for professional growth and advancement

If you are organized, customer-focused, and enjoy being part of a team that helps people recover from property disasters, we would love to hear from you.