Talent.com
Full-time Floor Leader - Georgian Mall
Full-time Floor Leader - Georgian MallBailey Nelson • Barrie, ON, Canada
Full-time Floor Leader - Georgian Mall

Full-time Floor Leader - Georgian Mall

Bailey Nelson • Barrie, ON, Canada
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary :

As a Bailey Nelson Floor Leader, you are an integral part of the leadership team who assists in maximizing store sales through delivering an amazing guest experience with exceptional product knowledge.

Duties & Responsibilities :

Floor Leadership :

  • Supports the development of the team by inspiring, motivating and modelling exceptional performance through our BN values.
  • Supports store leadership in hiring, induction, and succession planning.
  • Supports leadership team in creating a goal-oriented environment, addressing roadblocks for the team.

Customer Journey / Experience :

  • Provide excellent retail customer service with a focus on in-store experience and issue resolution, prioritizing customer experience over tasks.
  • Assist customers in finding suitable frames and address their vision needs.
  • Develop and apply optical skills, continuously enhancing knowledge.
  • Work closely with optometrists to understand and fulfil optical requirements.
  • Educate customers on product quality, features, and benefits supporting their vision needs.
  • Ensure positive and memorable customer experiences throughout the journey.
  • Coaches and provides feedback to team members for continuous improvement.

    • Store Operations :

  • Open and close the store, maintaining organization, merchandising, and cleanliness, taking accountability for presentation.
  • Drives community events and grassroots marketing.
  • Proficient in various store systems and trains team members on usage.
  • Assist in reconciling third-party payments and execute actions from newsletters.
  • Collaborate as a team player with the retail team and optometrist.
  • Drive performance by understanding and working towards in-store targets and KPIs.

    • Clinical and Professional Standards :

  • Check in and pre-test patients when required.
  • Promote the importance of annual eye exams and make recommendations based on prescriptions.
  • Support remote testing operations for customers & online doctor.
  • Actively improves personal optical knowledge.
  • Strong understanding of the contact lens customer journey and pre-tests patients.

    • Training & People Development :

  • Participate in team training and development events for personal and professional growth.
  • Ensure optical skills & knowledge development by completing the Beginner, Intermediate and Advanced optical skills programs.
  • Partners with new stylists as a buddy during onboarding.

    • Product :

  • Stays updated on new product launches and provides feedback to the management team.
  • Possess solid product knowledge, including frames, accessories, contact lenses, and lens types.
  • Support store inventory counts and maintain organized backstock.
  • Follow planograms for proper store merchandising and stay updated on new product launches.

    • Skills, Attributes and Experience Required :

  • You have at least 2 years experience in retail or customer service role with increasing responsibility.
  • You have strong organisation and time management skills in a retail environment.
  • You have good computer literacy.
  • You embrace individuality by being honest and helping people find their look.
  • You are always brimming with enthusiasm and positive energy.
  • You have good analytical and problem solving skills.
  • You are a quick learner and have a basic understanding of optics.
  • You are a strong team player and have a unite the business approach to all given tasks.
  • You use your own initiative with projects and ideas for marketing, efficiency and process improvements.
  • You have excellent communication skills.
  • You are flexible and adaptable with your customers needs.
  • You embrace individuality by being honest and helping people find their look.
  • You always respect different ideas, opinions and personalities.

    • Ready to take the next step and build the career you want? It starts here...send in your resume now!

    Create a job alert for this search

    Floor • Barrie, ON, Canada

    Similar jobs
    Ralph Lauren Full Time Brand Aambassador

    Ralph Lauren Full Time Brand Aambassador

    BoF Careers • Vaughan
    Full-time
    Position overview updated from the original listing.The role emphasizes a customer-first mindset and delivering a personalized and inspiring shopping experience that exceeds customer expectations.B...Show more
    Last updated: 5 days ago • Promoted
    Assistant Retail Director — Lead & Optimize Store Ops

    Assistant Retail Director — Lead & Optimize Store Ops

    Jhubz by JobsMedia • Barrie
    Full-time
    Une entreprise de gestion de personnel à Barrie, Ontario, recherche un gestionnaire pour superviser les opérations et le personnel. Les responsabilités incluent la gestion des employés, la planifica...Show more
    Last updated: 5 days ago • Promoted
    GARAGE - Sales Associate PT - Georgian Mall

    GARAGE - Sales Associate PT - Georgian Mall

    Groupe Dynamite • Barrie
    Full-time
    AGE - Sales Associate PT - Georgian Mall.We are a global fashion digital retailer with the Garage and Dynamite brands at the heart of our success. We operate more than 300 stores in Canada and the U...Show more
    Last updated: 5 days ago • Promoted
    COBS BREAD - Sales Team Lead (Bolton Country Plaza)

    COBS BREAD - Sales Team Lead (Bolton Country Plaza)

    COBS Bread • Bolton, ON, CA
    Full-time +1
    Quick Apply
    Share in something more with a career at COBS Bread.Top 50 Best Workplaces in Canada ™ by Great Place to Work.When you work with COBS Bread, you’re part of a workplace that is committed to providin...Show more
    Last updated: 30+ days ago
    Hospitality Territory Field Sales & Service Lead

    Hospitality Territory Field Sales & Service Lead

    Ecolab • Vaughan
    Full-time
    A leading sanitation company is looking for a Hospitality Territory Sales and Service Manager to cover downtown Toronto and surrounding areas. The role involves selling chemical products and solutio...Show more
    Last updated: 5 days ago • Promoted
    Field-Based Sales Leadership Track : Lead & Grow

    Field-Based Sales Leadership Track : Lead & Grow

    PepsiCo • Central Ontario
    Full-time
    A global food and beverage leader seeks candidates for its Sales Leadership Program located in Orillia, Ontario.Participants will gain field selling experience and develop vital leadership skills.R...Show more
    Last updated: 5 days ago • Promoted
    Part Time Sales Representative | Georgian Mall

    Part Time Sales Representative | Georgian Mall

    Intello Technologies Inc. • Barrie
    Full-time +1
    Location : Barrie, ON, CA, L4M 4Z8.What does it mean to join our TELUS family?.Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their n...Show more
    Last updated: 5 days ago • Promoted
    FT Team Lead (CAN) - Promenade Mall

    FT Team Lead (CAN) - Promenade Mall

    The Body Shop • Vaughan
    Full-time
    Select how often (in days) to receive an alert : .When Anita Roddick founded The Body Shop in 1976, she had a vision.Business as a force for good – that’s us. Over 40 years later, we’re proud to be pi...Show more
    Last updated: 26 days ago • Promoted
    Floorset Merch Lead – Elevate Visuals & Guest Experience

    Floorset Merch Lead – Elevate Visuals & Guest Experience

    AEO • Vaughan
    Full-time
    A leading retail brand in Vaughan is seeking a Merchandise Leader to ensure exceptional store standards are met.This role involves driving Floorset execution, maintaining merchandising integrity, a...Show more
    Last updated: 24 days ago • Promoted
    Luxury Kleinburg Home : 3000+ Sq Ft on Ravine Lot

    Luxury Kleinburg Home : 3000+ Sq Ft on Ravine Lot

    Move Okanagan Group • Vaughan
    Full-time
    Discover Luxury Living In The Heart Of New Kleinburg With This Stunning Two-Story Detached Home, Nestled On One Of The Largest Lots In The Area. One Of A Kind Home In New Kleinburg Surrounded By Pic...Show more
    Last updated: 4 days ago • Promoted
    Seasonal Retail Sales Associate-GEORGIAN MALL

    Seasonal Retail Sales Associate-GEORGIAN MALL

    Bath & Body Works • Barrie
    Full-time +1
    Great Part Time Job | 40% Discount | Free Product | EAP | Fun Stores.At Bath & Body Works, everyone belongs.We are committed to creating a culture of belonging focused on delivering exceptional fra...Show more
    Last updated: 2 days ago • Promoted
    FT Team Lead (Can) - Promenade Mall

    FT Team Lead (Can) - Promenade Mall

    THE BODY SHOP • Vaughan
    Full-time
    The Body Shop When Anita Roddick founded The Body Shop in 1976, she had a vision.Business as a force for good - that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every...Show more
    Last updated: 4 days ago • Promoted
    Regional Sales Leader for Aggregates & Asphalt

    Regional Sales Leader for Aggregates & Asphalt

    Dufferin Aggregates • Vaughan
    Full-time
    A leading supplier of aggregates in Canada seeks a Sales Manager to oversee sales in the East region.The ideal candidate will lead the sales team, manage significant projects, and maintain strong r...Show more
    Last updated: 5 days ago • Promoted
    Retail Floor Lead — Flexible Schedule & Growth

    Retail Floor Lead — Flexible Schedule & Growth

    Abercrombie and Fitch Co. • Vaughan
    Full-time
    A global apparel retailer in York Region is seeking a Key Lead to enhance the in-store customer experience.This role involves supervising floor activities, coaching associates, and driving sales pe...Show more
    Last updated: 5 days ago • Promoted
    Head of Sales & Growth - Multi-Unit Leader

    Head of Sales & Growth - Multi-Unit Leader

    Canadian Door Institute • Barrie
    Full-time
    A leading provider of garage door solutions in Barrie, Ontario is seeking a Head of Sales & Growth to lead their sales teams and scale operations. The ideal candidate has over 8 years of B2B sales l...Show more
    Last updated: 5 days ago • Promoted
    President Rolltec Shading

    President Rolltec Shading

    Light Magazine. • Vaughan
    Full-time
    This executive search is conducted by Nelson / Kraft & Associates on behalf of Rolltec Shading.Rolltec Shading is seeking a seasoned sales executive with extensive leadership and general management e...Show more
    Last updated: 15 days ago • Promoted
    Retail Team Lead (Full-Time)

    Retail Team Lead (Full-Time)

    New Balance • Vaughan
    Full-time
    Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven b...Show more
    Last updated: 5 days ago • Promoted
    General Manager

    General Manager

    3 Concert Way • Barrie, ON
    Full-time +1
    Quick Apply
    General Manager / Permanent Full-Time.Aspira The Barrieview Retirement Living (Barrie, Ontario) .Join our compassionate and dynamic team as the. Sienna Senior Living, where we hold the privilege of ...Show more
    Last updated: 30+ days ago