Customer Care Supervisor

Dive into a world of collaboration and innovation as a Customer Care Supervisor with a leading manufacturing company.

Are you ready to make a strategic impact in a rapidly evolving industry? Join a dynamic team that's pioneering the future of manufacturing, where innovation meets excellence at every turn.

This Customer Care Supervisor opportunity offers the ideal blend of career growth, flexible hours, and a supportive work environment based in the bustling Mississauga area.

Position : Customer Care Supervisor

Shift : 730-4, hybrid 2 days from home

Salary : Competitive salary of $70k-80k

Location : Mississauga

Advantages

Enjoy a flexible hybrid work model that allows you to work two days a week from home and experience the best of both worlds.

Benefit from a comprehensive package of health and dental insurance, as well as a pension match and annual bonus.

Embark on exciting travel opportunities to our head office in Massachusetts and our HQ in France, expanding your horizons and network.

Immerse yourself in a culture of innovation and learning, where your growth is a top priority and support is always available.

Responsibilities

As a Customer Care Supervisor, lead and supervise a team of three tenured employees in a hybrid work environment.

Drive strategic initiatives, aligning with competitors and our US team to ensure consistent customer service excellence.

Enhance customer satisfaction through innovative solutions and meticulous attention to detail.

Foster a collaborative environment that empowers employees to thrive and succeed in their roles.

Analyze and optimize performance metrics to continually elevate our customer service standards.

Qualifications

At least three years of experience as a Supervisor or Manager in a customer-centric environment.

Proven ability to lead and manage a team effectively, with a track record of success.

A strong understanding of key manufacturing processes and supply chain issues.

Exceptional interpersonal skills and a keen ability to build rapport with customers and colleagues.

Excellent communication skills in English (French is an asset)

Summary

If you're excited to embark on this journey as a Customer Care Supervisor and ready to make a difference in the manufacturing industry, we want to hear from you.

Apply now and take the first step towards shaping the future with us!

Visit www.randstad.ca and apply through the posting

We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.

Please visit www.randstad.ca for all of the roles currently open at Randstad!

We look forward to hearing from you!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.