Talent.com
Mission Control Associate
Mission Control Associatebusiness • In-person
Mission Control Associate

Mission Control Associate

business • In-person
30+ days ago
Job type
  • Full-time
Job description

Job description

HireArt is helping an on-demand, autonomous ride-hailing company hire a Mission Control Associate to ensure trips are running smoothly and safely from the service operations command center.

In this role, you will identify ways to maximize safety and service efficiency, including real-time management of fleet and crew allocation. You will also monitor areas within the vehicle’s operational design domain and put restrictions in place if certain areas should be temporarily avoided (e.g., civic events, signal alerts, or emergency scenes).

The ideal candidate has strong communication, problem-solving, and interpersonal skills, attention to detail, and the ability to handle multiple tasks independently.

Available Shifts :

  • 10am-6 : 30pm Thursday-Monday
  • 5 : 30pm-2am Thursday-Monday
  • 5 : 30pm-2am Friday-Tuesday

As a Mission Control Associate, you will :

  • Support commercial service operations from the service operations command center.
  • Ensure all operational teams are ready for service by completing pre-mission startup checklists.
  • Work cross-functionally to ensure the operation in your market is running smoothly.
  • Be the first stop for basic vehicle troubleshooting.
  • Create and escalate service disruption events via an internal ticketing system.
  • Dispatch fleet response crews in the event a vehicle needs to be recovered and coordinate with other cross-functional teams for updates.
  • Manage market configuration, like setting restricted areas and hours of operation.
  • Assist with documentation and process improvement.
  • Requirements

  • 1+ years multi-channel customer service experience, including working with a ticketing system (e.g. Jira, ZenDesk)
  • Tech-savvy, possessing solid computer literacy / software proficiency
  • Logistics, fleet ops, and / or dispatch experience
  • Basic vehicle troubleshooting skills
  • Proactive mindset and resourcefulness
  • Excellent written and verbal communication skills
  • Preferred Qualifications :

  • Autonomous vehicle experience
  • Prior transportation command center exp (e.g. mass transit agencies, city / regional transportation systems, etc.)
  • Leadership or supervisory experience
  • Benefits :

  • Pre-tax commuter benefits
  • Employer (HireArt) subsidized healthcare benefits (Eligibility begins on the first of the month following 60 days of service)
  • Flexible Spending Account for healthcare-related costs
  • HireArt covers all costs for short- and long-term disability and life insurance
  • 401k package
  • Commitment : This is a full-time, ongoing contract position staffed via HireArt. It will be onsite and available to candidates who are local to the Las Vegas, NV area.

    HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

    Create a job alert for this search

    Mission Control Associate • In-person

    Similar jobs
    Strategic EPCM Project Controls Lead

    Strategic EPCM Project Controls Lead

    Hatch Ltd. • Mississauga
    Full-time
    A leading engineering company in Mississauga is seeking a Project Controls Manager to oversee the Project Controls delivery, ensuring effective Estimating, Cost Management, and Planning.The ideal c...Show more
    Last updated: 2 days ago • Promoted
    Implementation Lead – Project Controls - DRA Global

    Implementation Lead – Project Controls - DRA Global

    DRA Global • mississauga, on, ca
    Temporary
    DRA Global Limited is an international multi-disciplinary engineering, project delivery and operations management group, predominantly focused on the mining, minerals, and metals industry.The Group...Show more
    Last updated: 13 days ago • Promoted
    Project Controls Specialist

    Project Controls Specialist

    Amico Affiliates Inc. • Mississauga
    Full-time
    Amico is a leading, Canadian-owned and operated construction company specializing in large-scale infrastructure projects. With a strong track record in general contracting, civil engineering and roa...Show more
    Last updated: 11 days ago • Promoted
    Sr. FI-CO Consultant (Canada - Remote) - oakville

    Sr. FI-CO Consultant (Canada - Remote) - oakville

    CloudLabs Inc • oakville, on, ca
    Remote
    Temporary
    CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments.Wit...Show more
    Last updated: 8 days ago • Promoted
    Manager, Controls Testing

    Manager, Controls Testing

    RBC Royal Bank • Mississauga
    Full-time
    The primary role of the incumbent is to execute control assurance activities, which evaluate the design and operating effectiveness of controls in line with RBC Risk Management Framework.In additio...Show more
    Last updated: 2 days ago • Promoted
    Workday Time and Absence Senior Associate (Certified) - Focus on WD

    Workday Time and Absence Senior Associate (Certified) - Focus on WD

    Focus on WD • oakville, on, ca
    Full-time
    A leading Workday consulting partner is hiring a Workday Time and Absence Senior Associate to join a high growth delivery team. This is a client facing role with clear progression, strong support fr...Show more
    Last updated: 3 days ago • Promoted
    Vehicle Quality Control Associate

    Vehicle Quality Control Associate

    Clutch Canada • Mississauga
    Full-time
    Comprehensive Vehicle Inspections : .Perform detailed inspections of vehicles to ensure their condition and functionality meet company standards. Evaluate vehicles for cosmetic, mechanical, and functi...Show more
    Last updated: 11 days ago • Promoted
    Vehicle Quality Control Associate

    Vehicle Quality Control Associate

    Clutch Technologies Inc. • Mississauga
    Full-time
    This ENTRY-LEVEL position ensures vehicles are inspected to the highest standards of condition and functionality before delivery or further production stages. Our team operates from Mississauga, and...Show more
    Last updated: 11 days ago • Promoted
    Audit Manager – Controls & Testing - mississauga

    Audit Manager – Controls & Testing - mississauga

    Kelly • mississauga, on, ca
    Full-time
    Audit Manager – Controls & Testing.Months (Potential Extension / Conversion).Execute audits in accordance with established audit standards, timelines, budgets, and scope. Perform control design and ...Show more
    Last updated: 13 days ago • Promoted
    Motion Control Developer

    Motion Control Developer

    Pack-Smart Inc. • Vaughan
    Full-time
    Automation, creativity and innovation are at our core.We’rea global leader in high-speed automation solutions for the packaging, print,and converting industries. For over two decades, we’ve been pus...Show more
    Last updated: 11 days ago • Promoted
    Associate Director of Strategy (1 Year Contract) - OMD Canada

    Associate Director of Strategy (1 Year Contract) - OMD Canada

    OMD Canada • mississauga, on, ca
    Full-time
    The Associate Director is the day-today contact on the business and is responsible for maintaining the client relationship and internal relationships with the agency account group, investment team ...Show more
    Last updated: 13 days ago • Promoted
    Senior Associate - Ignite Management Services

    Senior Associate - Ignite Management Services

    Ignite Management Services • mississauga, on, ca
    Full-time
    At Linchpin, we know a company's most valuable resource is its people, and we are people experts!.We will be the point of contact between you and Ignite Management during the recruitment process, a...Show more
    Last updated: 9 days ago • Promoted
    Associate Director, DDP

    Associate Director, DDP

    Standard Chartered • Vaughan
    Full-time
    To institutionalise the FPI registration, account opening and maintenance process so that it is well defined for the implementation and servicing teams, as well as clients.Manage the Annual Audit, ...Show more
    Last updated: 3 days ago • Promoted
    Manufacturing Associate II - OmniaBio

    Manufacturing Associate II - OmniaBio

    OmniaBio • mississauga, on, ca
    Full-time
    CDMO specializing in cell and gene therapies, with a mission to transform biomanufacturing with AI and automation.Located at McMaster Innovation Park in Hamilton, Ontario, OmniaBio leverages over a...Show more
    Last updated: 30+ days ago • Promoted
    Associate director, Compliance programme manager - Technology (Global role – in a virtual working environment) - oakville

    Associate director, Compliance programme manager - Technology (Global role – in a virtual working environment) - oakville

    Grant Thornton International Ltd • oakville, on, ca
    Full-time
    Grant Thornton is one of the world’s leading professional services networks with member firms in over 150 countries, 80,000 people and global revenues of $8. Member firms offer audit, tax, and advis...Show more
    Last updated: 5 days ago • Promoted
    Project Control Officer - Insight Global

    Project Control Officer - Insight Global

    Insight Global • mississauga, on, ca
    Temporary
    Project Control Officer (PCO) – 6‑Month Contract (Extension Possible).Hourly Rate : 32-37 / hour depending on relative experience. Our client, a leading Canadian financial institution, is seeking an.IT...Show more
    Last updated: 3 days ago • Promoted
    Market Access, Contracts and Pricing Associate - oakville

    Market Access, Contracts and Pricing Associate - oakville

    Xediton Pharmaceuticals Inc. • oakville, on, ca
    Full-time
    Xediton is a privately-held specialty pharmaceutical company located in Oakville, with a focus on meeting the needs of patients, physicians and partners. For more information, please visit.Pricing a...Show more
    Last updated: 5 days ago • Promoted
    Risk Associate

    Risk Associate

    BJRC Recruiting • mississauga, on, ca
    Full-time
    Our client is a well-established alternative asset manager with a global presence across North America and Europe.The firm manages a diverse set of investment strategies spanning equities, credit, ...Show more
    Last updated: 5 days ago • Promoted