Intermediate SharePoint Analyst to support a M365 and SharePoint Online Migration and provide recommendations in the public sector. (343)
Our client is seeking an Intermediate SharePoint Analyst to support a M and SharePoint Online Migration and provide recommendations in the public sector.
Must Have :
- 5+ Years of experience as a Systems / Business Analyst
- 2 years of SharePoint and Microsoft SharePoint Online development, integration, and support.
- 2 years of experience using Microsoft SharePoint.
- 2 years of experience using and supporting ShareGate .
- Experience as a Site Collection Administrator .
- Bachelor degree or diploma in IT, Computer Science, Math or Engineering or equivalent experience.
Nice to Have :
- 2 years of experience with the use of Central Administration on a SharePoint environment.
- 2 years of experience applying patches / updates to SharePoint environments.
- 2 years of experience with Microsoft SharePoint Online admin portal, reporting, configuration, and administrative tasks.
- 2 years of experience with upgrading Microsoft SharePoint environments and migration of content.
- 2 years of experience in developing integrated system and technical design specifications on complex engagements.
- 2 years of experience using PowerShell to manage Farm / Application / Site Collection / Site Features.
- 1 year of experience with disaster recovery testing.
- 1 year of experience working with the Government
Description : Reporting to the Manager, Content and Collaboration Services (CCS), the SharePoint Analyst will provide technical support, troubleshooting, and maintenance for the client’s SharePoint environments.
The role involves collaborating closely with end-users, IT teams, and stakeholders to ensure the smooth functioning of SharePoint sites and applications.
The ideal candidate should have strong analytical skills, excellent communication abilities, and a passion for delivering exceptional customer service.
Responsibilities :
- Support Microsoft SharePoint environments, including SharePoint On-Premise and SharePoint Online.
- Perform business analysis and design to support creating SharePoint solutions.
- Provide first and second-level technical support for SharePoint-related issues, including user inquiries, system errors, and performance problems.
- Troubleshoot SharePoint site and application issues, identifying root causes and implementing effective solutions in a timely manner.
- Monitor SharePoint servers, services, and workflows to proactively identify and resolve potential issues before they impact users.
- Develop and maintain technical documentation, user guides, and training materials to support end-users and IT staff in using and administering SharePoint.
- Participate in testing and quality assurance activities to validate the functionality, performance, and usability of SharePoint solutions.
- Stay current with industry trends, best practices, and emerging technologies related to SharePoint and collaborate with the team to evaluate their potential impact and benefits.
- Perform business requirements and complex design in delivering solutions using out-of-box SharePoint components and 3rd party tools (e.
g., Nintex) as appropriate to meet business needs.
- Provide expertise for the design of new processes for support of Microsoft SharePoint and related systems.
- Guide business users on the effective use of SharePoint for Enterprise Content Management.
- Develop and implement solutions both individually and as a member of SharePoint operations team.