Senior Technical Writer.

InnovatiaSaint John, New Brunswick, Canadá

30+ days ago

Salary

CA$90,000.00–CA$91,000.00 yearly

Job type

Remote

Job description

Innovatia Content Solutions is an industry leading content solutions provider with expertise in the Information Technology, Telecommunications, and Energy sectors. Operating for over 20 years, we provide our customers enterprise content solutions to address business challenges while meeting the needs of their end users. We accomplish this through learning and documentation solutions, including operational and technical content development and management, customized eLearning development, and content strategy and architecture services. With over 300 professional experts across the globe, we service some of the worlds’ most successful Fortune 500 and Fortune 1000 companies.

We are looking for motivated, passionate team members who enjoy the dynamic and fast paced culture of a services industry with a diverse set of clients who require content analysis and technical writing services. You are a self-starter who excels at creating, improving and shaping an ever-evolving content development environment. You are an expert collaborator who will produce a variety of high-quality content formats as well as bring innovative ideas to improve processes for content delivery.

The Senior Technical Writer designs and develops content for our clients in a variety of sectors. The writer possesses expert writing skills and applies expertise to interview SMEs and conduct research necessary to produce accurate, comprehensive, effective, and concise information assets for various audience types.

Location : Remote (Canada & US)

Employment Type : Contract

Responsibilities

Analyzes source content
Designs information for conciseness, accuracy, effectiveness; eliminates non-essential content
Organizes and facilitates Working Sessions and Review Sessions with SMEs, ensuring focus and timely results
Interfaces directly with multiple stakeholders within the client base
Manages multiple information assets and delivery schedules in a dynamic environment
Adheres to Quality Assurance practices prior to distributing information assets to the clients

Qualifications

Post-secondary degree or diploma, preferably in Technical Communications, Library and Information Science, Computer Science, Information Sciences, English, or Journalism

7+ years experience developing content for a variety of industries

Comfortable with software applications and technology in general, especially database concepts

Demonstrates structured writing competencies

Demonstrates strong leadership and customer facing skills

Has experience working with remote team members, leveraging best practices, and enabling technologies to do so effectively

Strong customer-facing written and verbal communication skills

Structured writing skills / competencies

Proficiency in a variety of PC tools and applications such as Confluence, JIRA, Teams, Webex and standard office tools.

Ability to work under pressure and meet aggressive timelines

Professional consulting skills and business acumen to interact with clients and SMEs; managing outcomes to negotiate a win-win for all involved

Ability to identify risks, impacts, and mitigation strategies, and to clearly communicate such to the Senior Lead Writer or Project Managers

Experience writing for telecommunications, cloud, and networking sectors is considered an asset.

To apply for this dynamic opportunity, upload your resume to www.Innovatia.net / Careers

We thank all candidates for their interest, however, only those selected for an interview will be contacted.

Innovatia is an equal opportunity employer.