Program SpecialistAlberta Machine Intelligence Institute • Edmonton, AB, Canada

Program Specialist

Alberta Machine Intelligence Institute • Edmonton, AB, Canada

3 days ago

Job type

Full-time

Job description

Job Description

Salary :

Are you passionate about guiding organizations through their own AI journey? Were looking for a specialist who exemplifies facilitation confidence & standout communication skills; who can read the room, guide great conversations, and keep group dynamics productive, inclusive, and moving ideas forward. You'll also partner up with our machine learning scientists on client engagements to ensure seamless project communication and ultimately deliver opportunities and insights into actionable business strategies driving real impact."

James Dang | Product Owner, Industry

About Amii

Alberta Machine Intelligence Institute (Amii) is one of Canadas three main institutes for artificial intelligence (AI) and machine learning, our world-renowned researchers drive fundamental and applied research at the University of Alberta (and other academic institutions), training some of the worlds top scientific talent. Our cross-functional teams work collaboratively with Alberta-based businesses and organizations to build AI capacity and translate scientific advancement into industry adoption and economic impact.

About the Role

The Program Specialist is responsible for the successful delivery and growth of Amiis Industry programs by strengthening client relationships, facilitating collaboration across internal and external stakeholders, and supporting the coordinated execution of Industry products and initiatives that advance clients AI adoption goals.

Reporting to the Product Owner, Industry, the Program Specialist will leverage their notable business facilitation skills to build strong relationships with Amiis clients and position them for rapid AI adoption. This position focuses on building strong client-stakeholder relationships through meaningful communication and driving both facilitation & collaboration between Industry Team members and Industry Product clients while supporting Industry program / product development and growth.

The position focuses on achieving excellence in three main accountabilities :

Stakeholder Relationships : Develop, foster, and expand relationships with stakeholders across private / public industry, government, post-secondary institutions, startups, service providers, non-profit, etc..

Development & Delivery : Collaborate with the Industry team to

deliver and maintain engaging, relevant Industry Products that educate and meet client needs in a blended learning environment.

Team Success : Facilitate effective communication and collaboration among teams and departments, enhancing coordination and support for various Industry products and initiatives.

Required Skills / Expertise

Key Responsibilities :

Stakeholder Relationships

Supports the Product Owner, Industry in coordinating and managing the internal workflow of Industry products and programs including communications, workshop / event support, FAQs, outreach, etc.

Supports external client engagement initiatives led by the Product Owner, Industry, by coordinating communication, sharing updates, and fostering productive relationships with key stakeholders

Assists in equipping clients with industry insights to evaluate and support prospective AI opportunities.

Ensures all communication is clear, timely, and addresses stakeholder concerns and expectations

Addresses any client issues or conflicts promptly to maintain trust and collaboration

Development & Delivery

Facilitates client workshops, guides client group activities and leads discussions with client representatives to identify and uncover potential AI and ML opportunities and strategies aligned to their business objectives

Prepares reports and serves as primary Q&A for excellence in communication, clarity and alignment to brand standards for all client-facing documentation

Facilitates client document review, confirming next steps and final knowledge transfer for engagements

Gathers and reviews feedback from training participants to assess the effectiveness of Industry products and programs

Maintains detailed records of workshop sessions, group / participant progress and outcomes

Team Success

Monitors project progress to flag any delays or obstacles

Identifies opportunities for increased efficiency within the Industry team team and implements actionable improvements

Encourages and identifies problem-solving approaches to work while acting as a collaborator

Collaborates with internal teams to ensure client success through effective communication, feedback integration, and alignment of goals

Required Qualifications :

Post-Secondary Degree or Diploma in Business, Communications or related field

3+ years of experience in program support and delivery, communications, and stakeholder relations

1+ years of Project Management experience

Proven track record of designing and leading strategic planning workshops for senior leadership

Proven ability to connect with diverse audiences and facilitate meaningful learning experiences

Proficient in tools such as Google Suite, HubSpot or related CRM Tools

Experience working within a technology-focused organization is an asset (nice to have)

Attributes and Expectations :

Exceptional communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders

Flexibility and willingness to adapt, including working with disparate data, skill levels, and client needs

Demonstrates strong interpersonal communication skills, both verbal and written

Excellent verbal and written communication skills with a high attention to detail

Maintains a positive, group-win approach and a willingness to learn, teach and share

Successfully manages multiple competing priorities in a fast-paced environment

Demonstrates professional maturity, resourcefulness and self-discipline in engaging in the pursuit of the organizations goals

Strong attention to detail and the ability to work on multiple projects at a time

What you'll love about us

A professional yet casual work environment that encourages the growth and development of your skills

Participate in professional development activities

Gain access to the Amii community and events

A chance to learn from amazing teammates who support one another to succeed

Competitive compensation, including paid time off and health benefits

A modern office located in downtown Edmonton, Alberta

How to Apply

If this sounds like the opportunity you've been waiting for, please dont wait for the closing February 10, 2026 to apply - were excited to add a new member to the Amii team for this role, and the posting may come down sooner than the closing date if we find the right candidate before the posting closes! When sending your application, please send yourresume and cover letter indicating why you think you'd be a fit for Amii. In your cover letter, please include one professional accomplishment you are most proud of and why.

Applicants must be legally eligible to work in Canada at the time of application.

Amii is an equal opportunity employer and values a diverse workforce. We encourage applications from all qualified individuals without regard to ethnicity, religion, gender identity, sexual orientation, age or disability. Accommodations for disability-related needs throughout the recruitment and selection process are available upon request. Any information provided by you for accommodations will be kept confidential and wont be used in the selection process.

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