Accounts Receivable/Collections Administrator

• Manage the collection process through calls, emails and letters to customers as well as coordinate payment plans as required.
• Create and manage statements of accounts, and aging AR reports.
• Accurately complete the monthly bill cycles as well as ad-hoc manual invoices as required.
• Reconciliation of Accounts Receivable balances between financial systems.
• Maintain meticulous records of all collection attempts and communications with the ERP/CRM system.
• Processes, and reconciles monthly debit card and credit card payments as well as necessary refunds.
• Investigate, trouble shoot and respond to billing inquiries in accordance with prescribed scripts, company standards and processes.
• Perform new customer credit checks and coordinate payment method with appropriate manager.
• Create and manage manual ad-hoc and monthly billing account adjustments as required.
• Provide regular updates to management and cross-functional teams.
• Provides support for annual and periodic audits.
• Other ad hoc duties as required.

• Post secondary degree or diploma.
• 2- 5 years in Accounts Receivable analysis and Collections experience is required, along with understanding of the billing cycle.
• Experience with NetSuite would be considered an asset.
• Excellent communication skills and ability to work well in a team.
• Advanced computer proficiency, specifically with MS Excel and financial software.
• Demonstrated customer service skills, with a positive ‘can-do’ attitude.
• Able to multi-task and work well under tight deadlines.

Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.