Direct Service Worker

COMPETITION # 2025-067R

NUMBER OF POSITIONS MULTIPLE VACANCIES

POSITION TYPE PERMANENT, FULL-TIME

Reporting to the Unit Supervisor, the Direct Service Worker is responsible for managing both short and long-term case protection and child-in-care files. This role ensures compliance with all Child and Family Services acts, regulations, and standards, while supporting families and prioritizing the safety and well-being of children in alignment with Southeast cultural and community values.

RESPONSIBILITES :

• Providing protection and prevention services to the children and families of the designated First Nations community.
• Carrying and managing caseloads specific to Family Protection and Children-In-Care with prescribed timelines.
• Working in and intervening with crisis situations in an appropriate and timely manner.
• Establishing and maintaining partnerships with community resources for clients as well as team members.
• Participating in Agency events, training, and working flexible hours as required.
• Group facilitation; team building and decision-making; taking initiative; problem-solving, leading, planning, coordinating, and facilitating meetings; de-escalating conflict; and provide solutions.
• Excellent case and file management skills; stress management; time management; and documentation detail (e.g., CFSIS, IM, etc.).
• Working in a team-based environment as well as independent responsibilities.
• Willing and able to travel to designated First Nations communities and rural areas as required.
• Other duties as assigned.

QUALIFICATIONS :

Demonstrated working knowledge of and familiarity with : Indigenous culture and an understanding of the rural cultural environment.

The Child and Family Services Act; The Adoption Act; An Act respecting First Nations, Inuit and Métis children, youth, and families; Indigenous child welfare practices; First Nations history; and colonization.

Crisis intervention; child protection investigations; assessment of high-risk situations to determine appropriate response times.

Substance abuse; family violence; child abuse / neglect; grief and loss issues; and community resources.