Patrol DispatchBig White Ski Resort Ltd • Mission, BC, CA

Patrol Dispatch

Big White Ski Resort Ltd • Mission, BC, CA

30+ days ago

Job type

Full-time

Job description

Job Category : Mountain Operations - Ski Patrol

Requisition Number : PATRO001414

Apply now

Posted : July 31, 2025
Full-Time

Locations

Showing 1 location

Big White Ski Resort

Kelowna, BC V1P1P3, CAN

Description

Join the Big White Ski Patrol Team – Dispatch Role

Location : Big White Ski Resort, British Columbia

Season Duration : Early November – Mid-April

Schedule : 4days on / 3days off, 10‑hour shifts

Wage : $21.50–$24.50 / hr (based on experience) + $0.50 / hr upon completion of training logbook

Perks : Equipment & first‑aid allowances, seasonal completion bonus, staff ski pass, discounted meals

Mission :

“To go the extra mile to ensure our visitors enjoy a memorable alpine experience in a positive, safe, and friendly environment.”

Key Responsibilities

Dispatch Operations

Respond to telephone and radio calls; assist walk-in patients

Coordinate patroller deployment using dispatch software and maintain an accurate Dispatch Log

Monitor mountain conditions and communicate critical updates to field teams

Manage interdepartmental communications and coordinate with EMS

Document incidents, lift evacuations, search & rescue, and daily dispatch logs

Ski Patrol Operations

Provide first aid (WorkSafeBC-designated care) to guests and staff

Conduct incident investigations and risk management assessments

Perform slope opening / closing sweeps, lift evacuations, and snowmobile duties

Participate in slope watch, public safety initiatives, and avalanche control support

Serve as a frontline ambassador, offering friendly and professional guest service

Required Qualifications & Skills

Typing speed of 40wpm minimum

Proficiency in radio use, MS Office, and comfort with learning new software

Comfortable multitasking in a fast-paced, high-pressure environment

Advanced skiing or snowboarding ability

Excellent verbal and written communication

Strong organization, calm under pressure, and proactive problem-solving

Assets

Local mountain knowledge (Big White terrain familiarity)

Experience with emergency response coordination

Experience using 1Risk software.

Personal Equipment (Must Have by Start Date)

Patrol-approved helmet

One full set of ski or snowboard gear (boots, bindings, skis / board)

Smartphone with a data plan

Application Checklist

Please include with your application :

Resume (PDF)

First Aid Certification

Any additional relevant certifications (AST1, CAA, blasting ticket, etc.)

Recruitment Timeline

August 1 – Interviews begin

August 22 – Reference checks complete

September–October – Offers sent

#J-18808-Ljbffr

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Dispatch • Mission, BC, CA

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