Membership Advisor

Front Desk / Membership Sales Evenings
Golds Gym is hiring a new team sales member, with the potential to grow! Are you outgoing, enthusiastic, and have a passion for fitness? We would love to hear from you!

ABOUT THE ROLE:

Time of Work - Must be available 5 days a week

• Evenings and 1 weekend day required.
• NO extended time off for travel (more than 4 days) in the first 4 months of employment.
• Wage $17.85 + uncapped commissions.

What we need from you

• Valid First Aid certification an asset.
• Service driven with an enthusiastic attitude.
• Previous sales experience an asset.
• High school diploma required.
• Excellent written and verbal communication skills.
• Fluent in English - Ability to speak other languages an asset.
• Proficient in Microsoft Office (Word, Outlook, Excel, etc.).
• Knowledge of cash handling / previous experience with POS terminals.
• Ability work both alone and in groups.
• Critical thinking / problem solving skills.

Key Responsibilities

• Greet members and guests enthusiastically to encourage a positive culture at the club.
• Promptly ensure that customer inquiries are resolved professionally and thoroughly via telephone, e-mail and in person encounters.
• Monitor member check-ins / Check-in guests ensuring all policies and processes are followed.
• Ensure that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner..
• Process point of sale items, such as retail and concession sales.
• Completed sales training to the Gold's Gym Standard.
• Must be motivated to sell memberships, greet and assist guests.
• Preforms 4 hours of community out reach each week.
• Cold calling, emailing and text prospecting required.
• Basic understanding of gym facilities and fitness an asset.

What We Offer

• Positive, rewarding, and collaborative team environment.
• Room for growth and development.
• Complimentary gym membership.
• Discount on Golds Gym merchandise and services.

NOTE: This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

Golds Gym British Columbia is an equal opportunity employer. Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest.