Title : Health Care Aide Location : Surrey Position Status : Casual Reporting to : Senior Manager, Clinical Operations and Services Job Summary The Health Care Aide at Phoenix Society works under the functional direction of a Licensed Practical Nurse or other designate, and in cooperation with the interdisciplinary team, to assist in the delivery of client care in accordance with established policies, standards and procedures. Organizational Status The Phoenix Society is a multi-service agency located in the Lower Mainland of British Columbia dedicated to providing accessible services and opportunities to people who face barriers related to addiction, mental health, housing, education, criminal justice involvement and / or employment. Work Performed Client Services
- Establish and maintain therapeutic relationships with patients / clients / families and provide support following established care plans
- Greet patients / clients / families, assist with storage of personal belongings and creation of a safe / comfortable environment, provide orientation of room and unit, and maintain confidentiality and respect for the patient’s rights and privacy
- Assist in the delivery of nursing care under the functional direction of a Licensed Practical Nurse or designate and perform duties such as recording of blood pressure, temperature, pulse, respiration, height and weight; administering sterile and / or non-sterile dressings; supporting personal hygiene such as bathing, grooming, oral care and feeding as required; assisting clinicians in positioning and holding children during procedures; and obtaining specimens such as urine
- Observe and monitor patient / client progress, symptoms and behavioural changes. Report significant observations such as discomfort and / or pain, changes in vital signs, weight, body measurements, skin breakdowns, unusual incidents and / or accidents, and feedback from the client into the care planning progress to the Licensed Practical Nurse or designate
- Respond to call bells / alarms by alerting the appropriate health care team member and / or assisting as necessary. Respond to emergent situations by calling appropriate code and assisting care team in accordance with unit / program guidelines
- Utilize mechanical aides such as specialty beds, lifts, slide boards, mobilizers, wheelchairs and stretchers to transport clients. Provide assistance with positioning, lifting and / or transferring clients utilizing established lifting / safety techniques, and accompany patient / clients to provide assistance
- Retrieve lab results and patient information from external systems
- Provide input regarding improvements to client care and the efficient and safe operation of the area
Operations
Maintain a clean and safe environment; ensure call light / bell is within reach, make beds, apply side-rail requirements, empty urine bags, handle workplace hazardous materials according to procedures, and report all incidents, equipment problems and potential safety issuesPrepare room for discharge cleaning and / or assist in room setup. Remove bed linen and forward to laundry; make beds; empty / clean fridge; and removes extra supplies in accordance with established proceduresClean equipment in the shared space such as wipe washing exam tables, wall mounted exam equipment, blood pressure units, overhead lamps, and measurement scales prior to the next patientMaintain supplies in utility areas, supply cupboards, resident washrooms, bedside tables and storage areas; check supply sheets to identify items and quantities required; notify others of depleting stock and replenish accordingly; tidy supply cupboards, shelves and other areasParticipate in team meetings, discussions and / or related training sessionsAdministration
Perform related clerical duties such as answering telephones; providing general information; ensuring requisitions are labelled with patient demographics; maintaining patient flow; requesting, collecting, filing, or returning charts to the appropriate departmentQualifications
Post-secondary diploma (e.g., 2 to 3 years) in nursing assistance or a related field1 to 3 years of experience providing trauma-informed acute or community health nursing care / services to patients who have a combination of physical, psychiatric and / or concurrent substance abuse / misuse disorders, or equivalentCurrent registration with the BC Care Aide Registry is requiredSatisfactory completion of a criminal records check with vulnerable sector screening is requiredSatisfactory completion of Tuberculosis Screening form is requiredSatisfactory completion of Employee Immunization Record form is requiredFirst Aid 1 and Current CPR certificate is requiredValid driver’s license is requiredSkills & Knowledge
Knowledge of community health nursing theory including mental health and addictions, communicable diseases, primary care and practice within a patient / family-centered approachKnowledge of facilitation, mediation, and conflict resolution techniquesKnowledge of computer literacy to operate a computerized patient care information system and word processing, spreadsheet, Internet and e-mail softwareStrong interpersonal skills and ability to communicate effectively in writing and verbally in EnglishDemonstrated commitment to the social sector with a passion for the organization’s mission is essentialCompetencies Approach to Work
Demonstrates initiative, flexibility, adaptability and resourcefulnessActively seeks and incorporates feedback to inform continuous self-improvementSets goals, creates and implements action plans, monitors progress, and evaluates resultsAdeptly manages competing tasks and uses time efficiently and effectivelyJob Knowledge & Quality of Work
High-degree of relevant and current job knowledge and skillConsistently produces accurate, thorough, high-quality work in a timely mannerBuilds and promotes a culture of health and safety in the workplaceImplements and enforces best practices in health and safety within the workplaceJudgement & Decision-Making
Models independent thinking and creativityDemonstrates effective problem-solving skillsMakes clear, consistent, transparent and timely decisions after contemplating various available courses of actionExercises sound judgment in the best interests of the organizationCommunication & Interpersonal Skills
Expresses themselves clearly and professionally both verbally and in writingDisplays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situationsHas a manner, style and presence that makes a positive impressionListens to and considers others’ viewsPersonal Leadership
Models the organization’s core values of social justice, teamwork, social innovation, and strength-based practicesFosters enthusiasm, energy and commitmentTakes responsibility for personal actions, performance and healthIs reliable and accountable; shows up on time ready to workTeamwork & Collaboration
Effectively works with their colleagues to ensure organizational successChampions positive working relationships with staff and external stakeholdersSupports an environment of openness, and champions teamwork and communication across programsLeverages the expertise and experience of others for organizational successWho We Are : Phoenix Society is an Equal Opportunity Employer and welcomes all applicants to apply and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
Salary for this role is between $27.11 to $32.84 per hour. CLOSING DETAILS Application Process : Please apply with a cover letter and resume on this site.
Closing Date : Internalapplications will be accepted until February 25, 2024 at 5 : 00pm.
Allemployees, including laid off and displaced employees, are entitled to apply onthe vacancy and be considered pursuant to the provisions of Article 12.9.”Internal applicants must notify manager of intent to apply.
Externalapplicants will be reviewed after internal applicants have been reviewed and interviewed.
All qualified applicants are welcome to apply. Those shortlisted will be contacted.