Talent.com
Product Owner - Event Management
Product Owner - Event ManagementJonas Club Software • Markham, York Region, CA
Product Owner - Event Management

Product Owner - Event Management

Jonas Club Software • Markham, York Region, CA
30+ days ago
Job type
  • Full-time
Job description

Product Owner – Event Management

We’re looking for a Product Owner to lead our Events product within the Private Member Club ecosystem. This role focuses on everything from Club-hosted events to Member / Guest-hosted events and banquets. Your mandate : ensure our software delivers flawless planning and execution with accurate Banquet Event Orders (BEOs), seamless online registration, tight coordination with F&B and Reservations, and clear communication for staff and members.

Responsibilities

Voice of the Customer & Market Insight

  • Build trusted relationships with Events Directors, Catering / Banquet Managers, and Member Services to map real workflows end-to-end.
  • Run structured VOC programs (interviews, site visits, call-shadowing, feedback loops) to capture needs around inquiries >

proposals >

contracts >

BEOs >

execution >

billing.

  • Conduct competitive and comparative research on event tech to identify must-have features and modern UX patterns, then adapt them to the unique nuances of private clubs.
  • Product Strategy & Vision

  • Define a clear Events product vision and multi-release roadmap covering : Accurate BEO creation & change control, version history, approvals.
  • Online registration & waitlists (member eligibility, pricing rules, guest policies).
  • Proposals, contracts, deposits, and integrations to AR / Finance.
  • Room / space management, equipment, staffing, and setup / teardown timelines.
  • F&B coordination (menus, modifiers, dietary needs) and day-of execution tools.
  • Set measurable outcomes : BEO accuracy %, registration conversion, on-time BEO finalization, no-show reduction, NPS / CSAT, adoption metrics.
  • Execution & Delivery

  • Own and prioritize the Events backlog; write crisp epics, user stories, and acceptance criteria that reflect real operational edge cases.
  • Partner with Engineering, Design, and QA to ship high-quality features with predictable cadence; ensure test plans mirror real banquet and member-event scenarios.
  • Coordinate cross-product dependencies (F&B, Finance, Reservations, Websites / Mobile) so the end-to-end experience is seamless.
  • Validate with customers via prototypes, betas, and controlled rollouts; close the loop with data and feedback.
  • Go-to-Market & Stakeholder Enablement

  • Work with Customer Success, Training, and Support to prepare playbooks, BEO templates, and “day-of” checklists.
  • Partner with Marketing and Sales on messaging that reflects true operational value (accuracy, speed, guest experience, staff confidence).
  • Maintain transparent roadmap communications and change logs for internal teams and lighthouse clubs.
  • Qualifications

  • Experience in event management, catering / banquets, or private clubs (highly preferred), plus 2–5 years in a Product Owner / Manager / Analyst role.
  • Proven ability to translate complex event workflows into clear requirements and intuitive software.
  • Strong grasp of UI / UX for multi-step workflows (inquiry >
  • booking >

    BEO >

    execution >

    billing).

  • Evidence‑based decision‑maker with excellent written and verbal communication; comfortable presenting to diverse stakeholders.
  • Skilled at prioritization and trade‑offs; can say “no” thoughtfully, explain why, and keep teams aligned.
  • Collaborative partner to designers and engineers; calm under pressure and steady during live‑event timelines.
  • Business Unit

    Jonas Club

    Scheduled Weekly Hours

    37.5

    Number of Openings Available

    Worker Type

    Regular

    About Jonas Software

    Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology / Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain. Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries.

    #J-18808-Ljbffr

    Create a job alert for this search

    Product Owner • Markham, York Region, CA

    Similar jobs
    Product Owner, Apps Platform

    Product Owner, Apps Platform

    CBC / Radio-Canada • Toronto
    Full-time
    At CBC / Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms.Our successes and accomplishments are driven by embodying and upholding values, which in...Show more
    Last updated: 20 hours ago • Promoted • New!
    Strategic Product Owner - SaaS / IoT & Cloud Enablement

    Strategic Product Owner - SaaS / IoT & Cloud Enablement

    iENSO • Richmond Hill
    Full-time
    A technology company in Richmond Hill is seeking a Product Owner to maximize product value through collaboration with engineering and cross-functional stakeholders. You will define the product visio...Show more
    Last updated: 29 days ago • Promoted
    Product Owner - Enterprise Enablement

    Product Owner - Enterprise Enablement

    Sentrex Health Solutions • Markham
    Full-time +1
    Monday to Friday - standard business hours.A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufactu...Show more
    Last updated: 10 days ago • Promoted
    Product Owner - Contract Hybrid, Toronto GTA

    Product Owner - Contract Hybrid, Toronto GTA

    Architech Solutions Consulting Services Inc. • Toronto
    Full-time
    Join Us in Building the Future.At Architech, we don’t just ship software.We partner with North America’s leading brands to modernize legacy platforms, embed AI into real operations, and launch digi...Show more
    Last updated: 5 days ago • Promoted
    Product Owner - Event Management

    Product Owner - Event Management

    Jonas Software • Markham
    Full-time
    Product Owner – Event Management.We’re looking for a Product Owner to lead our Events product within the Private Member Club ecosystem. This role focuses on everything from Club-hosted events (e.Mem...Show more
    Last updated: 10 days ago • Promoted
    Product Owner - Private Club Events & Experience

    Product Owner - Private Club Events & Experience

    EWS Group • Markham
    Full-time
    A leading software company in Canada is seeking a Product Owner for their Events product to ensure successful execution and high-quality planning. This role demands strong event management experienc...Show more
    Last updated: 10 days ago • Promoted
    Wealth Tech Platform Product Owner (Hybrid)

    Wealth Tech Platform Product Owner (Hybrid)

    Fidelity International • Toronto
    Full-time
    A leading financial services firm in Toronto is seeking a Product Owner for Portfolio Management Technology.You will drive the delivery of systems that enhance business efficiency and manage the pr...Show more
    Last updated: 27 days ago • Promoted
    Product Owner | Digital Platform & Stakeholder Lead

    Product Owner | Digital Platform & Stakeholder Lead

    Richardson Wealth • Toronto
    Full-time
    A financial services company in Toronto is seeking a Unifide Product Owner to lead a team managing the Unifide and Dataphile platforms. The role requires collaboration with stakeholders, effective l...Show more
    Last updated: 30+ days ago • Promoted
    Product Owner

    Product Owner

    mthree Recruiting Portal • Toronto
    Full-time +1
    Want to work as a Product Owner at an Investment Bank.We are looking for someone to join one of our clients as a Product Owner. The Product Owner will play a critical role in building the next gener...Show more
    Last updated: 30+ days ago • Promoted
    Product Owner Sr

    Product Owner Sr

    Dayforce US, Inc. • Toronto
    Full-time
    Posted Wednesday, November 26, 2025 at 5 : 00 AM | Expires Monday, January 26, 2026 at 4 : 59 AM.Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minne...Show more
    Last updated: 30+ days ago • Promoted
    Product Owner – Wealth Portfolio Platform (Hybrid)

    Product Owner – Wealth Portfolio Platform (Hybrid)

    Fidelity Canada • Toronto
    Full-time
    A leading financial services company in Toronto is seeking a Product Owner for Wealth IM Platform role.This full-time position involves driving the delivery of Wealth Portfolio Management Systems, ...Show more
    Last updated: 28 days ago • Promoted
    Product Owner

    Product Owner

    Portfolio+ • Whitchurch-Stouffville
    Full-time
    Get AI-powered advice on this job and more exclusive features.At Portfolio+, we empower financial institutions with secure, scalable, and customer-first solutions. As a proudly Canadian company, we’...Show more
    Last updated: 11 days ago • Promoted
    Product Owner

    Product Owner

    RBC • Toronto
    Full-time
    We have a unique opportunity at RBC to build and evolve a new digital reporting and analytics platform.Your role will be pivotal in this with your multidisciplinary experience in fields such as pro...Show more
    Last updated: 15 days ago • Promoted
    Product Owner

    Product Owner

    Tender Retail • Toronto
    Full-time
    Tender Retail is looking for a Product Owner to report to the R&D Vice President.Develop deep understanding of US and Canadian payment ecosystems and payment softwares, for different verticals.Deve...Show more
    Last updated: 17 days ago • Promoted
    Product Owner - Event Management

    Product Owner - Event Management

    Jonas Club Software • Markham
    Full-time
    Product Owner – Event Management.We’re looking for a Product Owner to lead our Events product within the Private Member Club ecosystem. This role focuses on everything from Club-hosted events to Mem...Show more
    Last updated: 10 days ago • Promoted
    Product Owner

    Product Owner

    Randstad Digital • Toronto
    Full-time
    Product Owner, Oracle Fusion (Contract Position).Number of Positions : 1-5, Duration : 6 months initial contract.Must be eligible to work in Canada. Hybrid position if in Toronto or Montreal, may cons...Show more
    Last updated: 22 days ago • Promoted
    Product Owner

    Product Owner

    TEEMA Solutions Group • Toronto
    Full-time
    Univeris has been building and modernizing wealth management software for over 30 years.We are the go-to solution for many financial services firms - including mutual fund dealers, securities deale...Show more
    Last updated: 18 hours ago • Promoted • New!
    Product Owner

    Product Owner

    DAC Group • Toronto
    Full-time
    Product Owner page is loaded## Product Ownerlocations : Toronto, ONtime type : Full timeposted on : Posted Todayjob requisition id : JR1558 • •Move Your Career Forward with DAC as a Product Owner...Show more
    Last updated: 19 days ago • Promoted