Building Manager II - Resident

Position Summary

BUILDING MANAGER II RESIDENT (GRANDVIEW TERRACE):

JOB ID: 6692

REGULAR/FULL-TIME

LOCATION: VANCOUVER, GRANDVIEW TERRACE, B.C

To be considered for this role, applications MUST be submitted online, by clicking on 'Apply' below.

• Join one of BC’s Top Employers!
• Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!

BC Housing thanks all applicants for their interest; only those selected for an interview will be contacted. This position is only open to those legally entitled to work in Canada.

THE ORGANIZATION

BC Housing is a provincial Crown Corporation that develops, manages and administers a wide range of subsidized housing options for those most in need across the province to address critical gaps across the housing continuum ranging from emergency shelter through to rent assistance in the private market and affordable home ownership. Share in the rewards of working with an organization that offers challenging work and competitive compensation and supports the growth and development of its people.

Our mission is to provide access to safe, quality, accessible, and affordable housing options. We do this to promote strong, inclusive communities where people can thrive.

BC Housing offers competitive salaries and an excellent benefits package. But a job is more than a pay cheque. We also offer our staff the opportunity to work together to make a difference. When employees go home at the end of the day, they experience the satisfaction of knowing they’ve helped provide safe, affordable housing for British Columbians. And while they’re here, employees can take advantage of many opportunities:

• In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
• Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
• Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
• Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).
• An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
• Participation in community and charitable events.

** Please note: Eligibility for benefits offered is based on employment status **

BUILDING MANAGER II RESIDENT (GRANDVIEW TERRACE):

$29.33 p/h

PRIMARY FUNCTION:

Functions as the Commission’s representative in matters of resident relations and building management at the site of residence.

JOB DUTIES AND TASKS:

1. Maintains order and appearance of the “common” and “public” areas, including vacant dwellings

(a) Clears areas by washing, sweeping, carpet cleaning, mopping, vacuuming, polishing and general cleaning and minor grounds upkeep, including outside litter pick-up;

(b) Answers and determines emergency calls and notifies appropriate authorities;

(c) Generates work orders for maintenance staff;

(d) Performs pool maintenance, where required;

(e) Performs unit inspections and assists with annual inspections; responding to or processing resident enquiries and complaints and taking appropriate action; completes incidence and other reports; and delivers notices and forms as requested;

(f) Calls the police or related public service in the event of emergency or disturbances such as notifying police of incidents or problems or contracting mental health services, home care providers or resident’s families;

(g) Responds to resident enquiries, complaints, emergencies, provides information / clarification as required and takes appropriate action at all times during the work week;

(h) Depending on the tenant population, may be required to exercise interpersonal and conflict resolution skills when dealing with vulnerable tenants with complex health and social issues.

2. Performs minor maintenance duties

(a) Performs minor electrical, plumbing and carpentry maintenance and emergency repair, such as changing fuses, resetting thermostats, snaking drains and replacing hardware as outlined in Appendix B, part 1;

(b) Performs various inspections on a regular basis i.e. boiler rooms, fire alarm logs, security systems etc., or on vacancy and arranges for repairs and/or maintenance;

(c) Identifies minor deviations in the performance of routine work specifications (e.g. painting services, pesticides applications, etc.), reports to the Contractor and facilitates remedial action. Identifies and reports major deviations in contract performance on non-routine items to the supervisor or contract administrator;

(d) Arranges for Contractor to view site, enter units when necessary, and ensures that maintenance projects are co-ordinated with site operations.

3. Other related duties

(a) Carries out authorized removal of abandoned personal effects from a tenant’s premises providing inventory is taken jointly with a management representative;

(b) When required, shall operate the Employer’s vehicle;

(c) Maintains and requisitions inventory of cleaning and maintenance supplies from the Building Manager 3 or Property Portfolio Manager;

(d) Conducts arranged unit viewing for prospective tenants.