Technical Director, Operations

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia. Further information is available at www.bgis.com

SUMMARY

The Director, Technical Operations supports the client accounts in maintaining regulatory compliance, achieving technical operational excellence, and delivering cost savings through developing and implementing standard maintenance practices and programs and conducting regular operational assessments. The Director, Technical Operations is responsible for developing and continuously optimizing preventative maintenance (PM) programs incorporating code compliance requirements, client contract requirements, and industry best practices. The Director will act as the BGIS technical expert supporting root‑cause analysis of technical failures, reviewing new products and providing recommendations, and leading the root‑cause analysis of technical failures.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to :

• Full involvement with recruiting talent.
• Provides mentoring, coaching and guidance to all team members.
• Objectively recommends compensation adjustments.
• Manages all aspects of performance.

Maintenance Initiatives

Best Practices and Compliance

Training

Analysis

Collaboration

KNOWLEDGE & SKILLS

MINIMUM EDUCATION

JOB‑RELATED EXPERIENCE

LICENSES AND / OR PROFESSIONAL ACCREDITATION

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier‑free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

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