Software Implementation Consultant

Location : Canada (Remote / Field-Based) | Industrial SaaS / Smart Factory

About the Company

Salary : Up to CAD $105,000 + commission

FMC are seeking engineers, analysts and consultants with MES / MOM or OEE software administrations, support, implementation, optimisation or general use, to work for our client.

Our client is a global provider of Smart Factory and performance management software that enables manufacturers to improve efficiency, increase OEE, and drive continuous operational improvement. Their cloud-based platform is deployed across complex industrial environments and supports operations leaders seeking real-time visibility, scalable analytics, and measurable digital transformation outcomes. Continued expansion across EMEA has created a requirement for an experienced Software Implementation Consultant to join their Professional Services organisation.

This is ideal role for someone working withing industry currently using MES / MOM / connected worker software

The Opportunity

You will lead the end-to-end implementation of cloud-based manufacturing software for customers across Canada, managing deployments from discovery through configuration, onboarding, training, and post-go-live advisory work. The role requires structured project delivery, clear communication, and the ability to collaborate with sales, support, and product teams to ensure customers adopt solutions that meet their operational and site-level requirements.

Key Responsibilities

• Manage full lifecycle implementation projects including requirements capture, gap analysis, deployment, configuration, training, and on-site validation.
• Maintain accurate project documentation, plans, and progress updates using internal project management tools.
• Deliver post-deployment advisory services such as Health Checks, coaching, and optimisation engagements to drive adoption and measurable value.
• Develop and update best-practice materials, deployment guides, and customer training content.
• Support pre-sales discovery sessions and contribute to proposals, scopes, project plans, and customer estimates.
• Collaborate closely with sales, customer support, and product management to resolve issues and ensure successful outcomes.
• Provide accurate inputs for billing, utilisation reporting, and Professional Services forecasting.
• Occasionally coach and support junior team members during project delivery.

About You

Essential :

Preferred :

Why Apply

This role provides the opportunity to play a key part in delivering Smart Factory transformation across diverse manufacturing sectors. You will join a growing global organisation, contribute to the continuous improvement of implementation practices, and directly influence the success and scalability of digital manufacturing programmes.

Work Location & Travel

Remote / field-based role open to candidates across Canada

Travel approximately 30–40% across the region, with occasional increases during deployment phases.

Think this could be your next role?

Please get in touch with Victoria at victoria.rybak@fmctalent.com

The fine print

Reference number : 21053

Temporary or Permanent : Permanent

FMC contact for this role : Victoria Rybak