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Account Manager (Sold Print Supplies)
Account Manager (Sold Print Supplies)Xerox • Saint John, New Brunswick, Canada
Account Manager (Sold Print Supplies)

Account Manager (Sold Print Supplies)

Xerox • Saint John, New Brunswick, Canada
23 days ago
Job type
  • Full-time
Job description

Overview :

As a Xerox Digital Sales (XDS) Sold Supplies Account Manager, your primary responsibility will be to manage and grow our billable supplies business by delivering exceptional service and value to our clients. You will collaborate closely with our leadership team to develop and execute effective business strategies that drive revenue growth and enhance client retention. You will play a pivotal role in driving sales revenue and activity targets while ensuring exceptional customer satisfaction. Your responsibilities will align with industry best practices and the strategies employed by leading technology and print supply companies.

What you'll do :

  • Achieve Sales Targets : Consistently meet and exceed sales revenue and activity targets by identifying opportunities for upselling and cross-selling within the designated customer base.
  • Customer Growth : Proactively seek out and deliver growth opportunities within your assigned customer portfolio, expanding our market share and revenue.
  • Collaborate with Purchasing Team : Work closely with the purchasing team to ensure seamless engagement and delivery of sold supplies, optimizing the supply chain, and ensuring timely delivery to customers.
  • Build Key Relationships : Develop strong relationships with customer management, sales account managers, and cross-functional teams to align sales efforts with customer needs and goals.
  • Supplies Strategy Execution : Understand and execute the company's supplies strategy, ensuring that targets related to supplies sales are met and aligned with overall business objectives.
  • CRM Accuracy : Maintain 100% accuracy of the Customer Relationship Management (CRM) system by updating all sales-related activities in real-time, ensuring data integrity.
  • Continuous Learning : Pursue continuous learning and stay updated on industry trends and product knowledge to provide added value to customers and the organization.
  • Machine Knowledge : Gain a deep understanding of the current sold supplies machines in the field (MIF) to ensure that contracts (Bids) are in place for the supply of consumables. Ensure supplies penetration levels align with the potential of the machines in the field.
  • Identify Aftermarket Opportunities : Identify aftermarket opportunities and positions for knock-out, optimizing revenue potential.

At Xerox, we value your commitment to excellence and encourage you to contribute your skills and knowledge to shape our success in the print industry. We are dedicated to creating an inclusive and innovative work environment where your contributions are recognized and rewarded.

What you need to succeed :

We are seeking sales professionals who are passionate about the print industry and possess the following critical attributes and competencies :

  • Proven Sales Excellence : A demonstrated track record of consistently achieving and exceeding sales revenue targets in the print industry or related fields.
  • Resourceful Self-Starter : A proactive self-starter who takes initiative to identify and pursue opportunities. Resourcefulness is a must in a dynamic and competitive market.
  • Tenacity : Possesses a tenacious attitude, with a commitment to understanding customer requirements and a drive for continuous process improvement. Asks insightful questions to uncover client needs and preferences.
  • Strategic Thinker : Capable of strategic thinking and planning, with the ability to execute document management solutions that align with customer objectives and industry trends.
  • Critical Thinking : Willing to take calculated risks and think critically when approaching complex sales situations, identifying innovative solutions and strategies.
  • Customer-Centric : Embraces a customer-driven approach and possesses exceptional listening skills to understand client needs deeply, building strong rapport and trust.
  • Results-Oriented : Highly motivated by a drive for business results and personal growth, with a relentless focus on achieving objectives and targets.
  • Relationship Building : Exhibits strong relationship-building skills, fostering connections with customers, colleagues, and partners to create a collaborative and supportive network.
  • Selling Skills : Proficient in a range of selling skills, including prospecting, qualifying opportunities, delivering compelling presentations, effective negotiation, and successful closing of deals.
  • What We Offer :

    At Xerox, we understand that attracting top talent requires more than just a job – it's about providing a fulfilling career experience. When you choose to join our team, you'll embark on a journey filled with opportunities, growth, and rewards. Here's what we have in store for you :

  • Competitive Compensation : A competitive package that includes a base salary and lucrative commissions, ensuring your hard work is rewarded.
  • Financial Rewards for Overachievement : We believe in celebrating success. Earn extra rewards for exceeding targets and going the extra mile.
  • Comprehensive Benefits Offerings : Our benefits package includes medical, dental, vision, and life insurance to take care of your well-being and provide peace of mind.
  • Paid Holidays and Personal Choice Days : Enjoy paid holidays and personal choice days to balance work and personal life, giving you the flexibility, you need.
  • Healthy Work-Life Balance : Our culture promotes a healthy work-life balance, allowing you to excel in your career without compromising your personal life.
  • Long-term Savings : Secure your future with a robust defined-contribution (DC) pension plan, designed to support your financial well-being.
  • Health Plan Premium : Benefit from a comprehensive health plan, ensuring your health and well-being are top priorities.
  • Vacation Allowance : Kickstart your journey with us on the right foot. New employees receive two weeks of paid vacation after their first year.
  • Performance Reviews : Receive regular individual performance reviews every six months, fostering continuous growth and development.
  • Training Initiatives : Elevate your skills through our in-house training, online learning opportunities, and mentorship programs that nurture your professional growth.
  • #LI-VK1

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    Account Manager Sold Print Supplies • Saint John, New Brunswick, Canada

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