customer information service representative - retail
- Education : Secondary (high) school graduation certificate
- Experience : Experience an asset
Tasks
- Answer written and oral inquiries
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for refunds and credits
- Issue receipts and other forms
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Receive credit and employment applications
- Receive payments
- Answer clients' inquiries and provide information
Computer and technology knowledge
- Internet
- MS Outlook
- MS Windows
Screening questions
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
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