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guest services manager
guest services managerEdmonton Hotel and Convention Centre • Edmonton, AB, CA
guest services manager

guest services manager

Edmonton Hotel and Convention Centre • Edmonton, AB, CA
30+ days ago
Job type
  • Permanent
Job description
  • Education:
  • Expérience:
  • Education

  • College/CEGEP
  • Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare budgets and monitor revenues and expenses
  • Prepare marketing plans
  • Implement marketing activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients/guests with special needs
  • Develop and implement business plans
  • Establish work schedules
  • Manage events
  • Organize and maintain inventory
  • Experience

  • 2 years to less than 3 years
  • Durée de l'emploi: Permanent
  • Langue de travail: Anglais
  • Heures de travail: 30 to 40 hours per week
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Guest services manager • Edmonton, AB, CA

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