Talent.com
Retail Support Agent
Retail Support AgentAMA - Alberta Motor Association • Edmonton, Division No. 11, CA
Retail Support Agent

Retail Support Agent

AMA - Alberta Motor Association • Edmonton, Division No. 11, CA
11 days ago
Job type
  • Full-time
Job description

Overview

YOU'RE ALL ABOUT going THAT extra MILE TO help OTHERS. This posting is for priority consideration for upcoming Retail Support Agent opportunities. While there is no immediate vacancy, we anticipate openings becoming available in the near future and are establishing a priority list of qualified candidates. Candidates who apply will receive early consideration as roles arise. If you’re passionate about helping others and delivering exceptional customer experiences, we encourage you to apply and be part of our first group considered when opportunities open.

The Opportunity

Are you the kind of person who always gets stopped on the street and asked for directions? You know, one of those friendly, approachable types who always have a smile on their face and are ready to help someone in need. If this sounds like you, then you’re just the kind of person we’re looking for in our Member Services team. We need someone who can provide exemplary customer service and support to our Member Services Teams. A welcoming face who goes above and beyond to help our members with retail items and membership products and services. You might say that our ideal candidate is part detective, part problem-solver, part psychic and a local travel bug — in other words, you enjoy taking the time to understand and anticipate members’ needs then dig deep to find just the right answers, no matter what team in the city needs your particular set of skills.

A Place to Belong

AMA is more than a workplace; it’s a family. Together, we help protect the things that matter most to our more than one-million members—everything from roadside safety to retail savings, food security to childhood well-being. With operations that span automotive, registries, travel, insurance and more, the opportunities to grow with us are almost limitless!

About

Building on a century of proud service in Alberta communities, we’re passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team, you’ll enjoy :

  • Work for one of the most trusted brands in Canada.
  • Competitive salary.
  • Benefits if you choose to receive them (with payroll deductions).
  • Vacation pay is added to each paycheque.
  • Great AMA discounts.
  • Unlimited learning opportunities!
  • Flexible work model.

Who You Are

  • You love the fact that every day on the job is different from the last – and you’re excited at the opportunity to always be learning something new, often in new environments too.
  • You enjoy being a part of a team whose experience and expertise is there to tap into, and you like sharing your own knowledge and skills as well.
  • You’ve got mad skills when it comes to thinking on your feet in a fast-paced environment.
  • You welcome the opportunity to face a challenge head-on and know how to handle even the toughest situation with patience and grace.
  • You\'ve made it your personal mission to take customer service to the highest possible level.
  • How You’ll Make An Impact

  • Report to the Manager of Member and Travel Services.
  • Provide outstanding customer service and support to our members, keeping on top of and promoting appropriate AMA products and services.
  • Complete membership, basic registry and entry level travel product and service transactions – accurately, confidentially and in a timely manner.
  • Professionally engage members in a welcoming and positive manner to determine their needs and take care of retail transactions within our centers. (Retail transactions include but are not limited to : membership support, gift card sales, movie pass sales, International Driver’s Permits, road test check-ins, Parks Canada passes, Driver’s Education programs, ski passes, passport photos, basic registry services, and other retail items sold in center).
  • Provide back-up for our Member Services Coordinators.
  • Various Admin tasks as assigned including assisting agents with hold support, document printing, inventory, gift card counts, custodian, cash out and other duties as assigned.
  • Assess member needs and match with the appropriate representative best qualified to complete the relevant product and / or service. This will be most critical where specialization is required for complex customer needs.
  • What You Bring To The Table

  • You’re at least 18 years old with a high school diploma and have an updated Police Information Check (PIC). You’ve got strong communication skills, and sales or customer service experience. Along with a commitment to learning.
  • You’re no newbie to customer service with 1-2 years of retail and / or administrative experience.
  • Your awesome attitude and genuine desire to help people is what matters most in this job.
  • Belonging Matters Here

    AMA is committed to providing an inclusive, respectful, and accessible environment. If you require an accommodation at any time during our recruitment process, please contact recruitment@ama.ab.ca. We’ll work with you feel supported throughout your journey with us.

    Work Model

    In-Office

    We thank all applicants for their interest; however, only those selected for an interview will be contacted.

    #J-18808-Ljbffr

    Create a job alert for this search

    Retail Support Agent • Edmonton, Division No. 11, CA

    Similar jobs
    Real Estate Sales Associate

    Real Estate Sales Associate

    MaxWell Realty Inc. • Edmonton, AB, Canada
    Full-time
    We are looking for dedicated Real Estate Sales Associates who are motivated and passionate about making the home-buying experience as simple and streamlined as it can be. We need people to join our ...Show more
    Last updated: 30+ days ago • Promoted
    Insurance Account Representative

    Insurance Account Representative

    Corey Scales - Desjardins Insurance Agent • Edmonton, AB, Canada
    Full-time
    Insurance Account Representative - Desjardins Agent Team Member.A successful Desjardins Agent is seeking a qualified professional to join a winning team for the role of Insurance Account Representa...Show more
    Last updated: 1 day ago • Promoted
    Retail Team Member - Growth, Training & Discounts

    Retail Team Member - Growth, Training & Discounts

    TJX Canada – Winners, Marshalls, HomeSense • Edmonton
    Full-time
    A leading off-price retailer is seeking Retail Associates for its Edmonton store to create a welcoming atmosphere and provide exceptional customer service. Candidates will assist with various tasks,...Show more
    Last updated: 1 day ago • Promoted
    Order Management & Sales Support Coordinator

    Order Management & Sales Support Coordinator

    Thermon • Edmonton
    Full-time
    A diversified technology company in Canada is seeking an Order Management Coordinator to handle customer relationships, maximize sales, and ensure excellent service. This role requires strong sales ...Show more
    Last updated: 22 days ago • Promoted
    Sales Professional | Southgate Centre | Part Time | $17 per hour

    Sales Professional | Southgate Centre | Part Time | $17 per hour

    Michael Hill • Edmonton
    Part-time
    We are a market-leading, premium jewellery brand with a network of stores across Australia, New Zealand, and Canada.Born from a real-life love story, Michael Hill was first established in New Zeala...Show more
    Last updated: 8 days ago • Promoted
    Purchasing Agent

    Purchasing Agent

    Broadstreet Properties LTD • Edmonton, AB, Canada
    Full-time
    The Purchasing Agent plays a key role in managing the full procurement cycle for Broadstreet Properties Ltd.This position is responsible for sourcing, ordering, tracking, and coordinating the deliv...Show more
    Last updated: 14 days ago • Promoted
    Technical Support Engineer

    Technical Support Engineer

    Targeted Talent • Edmonton, AB, Canada
    Full-time
    We are looking for multiple (5) Technical Support Engineers.This is a remote position, with a company based in Vancouver. Our client is a rapidly growing software development company.Two years in IT...Show more
    Last updated: 30+ days ago • Promoted
    Freight Broker (Operating) Agent

    Freight Broker (Operating) Agent

    Challenger Motor Freight Inc. • Edmonton, AB
    Remote
    Full-time
    Challenger is seeking motivated individuals to join our team as Freight Broker (Operating) Agent.As a Freight Broker Agent, you'll play a pivotal role in expanding our customer base and providing t...Show more
    Last updated: 30+ days ago
    Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

    Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

    ApexFocusGroup • Beaumont, Alberta, Canada
    Remote
    Full-time +1
    Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Customer Service Representative Agent experience needed....Show more
    Last updated: 30+ days ago • Promoted
    Account Coordinator — Sales Support & Growth

    Account Coordinator — Sales Support & Growth

    Univar • Edmonton
    Full-time
    A global chemical distributor is seeking an Account Coordinator to support the sales cycle by assisting Account Managers. The role includes acting as a liaison between customers and departments, ens...Show more
    Last updated: 8 days ago • Promoted
    Sales Floor Associate

    Sales Floor Associate

    Savers / Value Village • Sherwood Park, AB, Canada
    Full-time +1
    Job Title : Sales Floor Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, o...Show more
    Last updated: 30+ days ago • Promoted
    Sales Support Specialist

    Sales Support Specialist

    Nerval Corp • Sherwood Park
    Full-time
    The Sales Support Specialist focuses on supporting Account Executives with price requests, takeoffs, and proposal development for renovation and new build projects. They may also be tasked with clie...Show more
    Last updated: 8 days ago • Promoted
    Retail Store Associate

    Retail Store Associate

    Savers / Value Village • Edmonton, AB, CA
    Full-time +1
    Job Title : Retail Store Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, ...Show more
    Last updated: 30+ days ago
    Sales Support Coordinator

    Sales Support Coordinator

    Durabuilt Windows & Doors • Edmonton, AB, Canada
    Full-time
    Our values are at the core of everything we do!.Stay hungry and act with urgency.For employees, partners and community.We work with great people and expect a lot from them.We are one of Western Can...Show more
    Last updated: 7 hours ago • Promoted • New!
    On‑Site Deskside IT Support Pro — Edmonton

    On‑Site Deskside IT Support Pro — Edmonton

    Long View Systems • Edmonton
    Full-time
    A dynamic IT provider is seeking a Deskside Consultant for its Edmonton branch.In this role, you will provide on-site technical support, manage workstations, and ensure strong client engagement.Can...Show more
    Last updated: 8 days ago • Promoted
    Friendly Retail Associate - Growth, Training & Discounts

    Friendly Retail Associate - Growth, Training & Discounts

    WINNERS • Edmonton
    Full-time
    A leading off-price retailer in Edmonton is seeking Retail Associates to join their team in a welcoming environment.Ideal candidates are friendly, communicative, and adaptable, with a passion for t...Show more
    Last updated: 8 days ago • Promoted
    Real Estate Agent

    Real Estate Agent

    eXp Realty • Edmonton
    Full-time
    This opportunity is focused on buyer representation, with flexibility in how and where work gets done.Because my business is built on relationships and repeat clients, there is steady demand for pr...Show more
    Last updated: 8 days ago • Promoted
    New Real Estate Sales Agents

    New Real Estate Sales Agents

    Brix Real Estate Group • Edmonton, AB, Canada
    Full-time
    This is not a brokerage job posting.This is a paid training and development opportunity open to : .Agents at any brokerage or team. BRIX Foundations is run by active industry professionals and focuses...Show more
    Last updated: 30+ days ago • Promoted