Claims Adjuster III

Location:

526 Grays Rd, Hamilton, Ontario L8E2Z4 Canada

U-Haul Claims Canada is seeking a claims examiner who will be responsible to investigate, evaluate and settle complex claim for physical damages to vehicles and property along with both bodily injury and accident benefit claims across Canada. The files are of varying complexity, and the successful candidate will have a dynamic personality and the ability to excel in a high-performance environment. The successful candidate will investigate, evaluate, negotiate and settle Auto Bodily Injury (BI) claims, Accident Benefit claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients, legal counsel and more.

Essential Duties:

• Full handle of both direct deal and litigated files

• Investigate, evaluate, negotiate Bodily Injury losses of moderate to high complexity

• Post-secondary education completed in a related field

• Investigation, collection, and analysis of claims information

• Accurate recording, reporting and presentation of files

• Manage challenging coverage claims with tact and professionalism

• Arrange and manage vendors for your investigation (IA's, surveillance, legal defense, defense medicals)

• Maintain accurate reserves and expense control

• Manage claims in litigation, participate in mediations, pre-trials and trials

• Minimum 3 years of experience handling bodily injury claims

• CIP or working towards designation is required

• Strong organizational; decision making and problem-solving skillset

• Excellent communication skills, both written and verbal

• Expertise in file preparation, and demonstrate ability to negotiate a file to resolution

• Knowledge of claims settlement, policy wording, and fraud investigations with ability to identify and analyze coverage issues

• Strong general computer knowledge required

• Knowledge of handling claims across Canada, is an asset

• After hours and on call responsibilities in rotation

Other Duties:

• Attend meetings and seminars to keep abreast of changes in the insurance field as needed

• Participate in team or other meetings as requested or required. This may include travel to meetings away from the normal work location

• Handle overflow claim assignments from other teams as requested

• Work on special projects as assigned.

Education/Training Requirements:

• 2–4 years of Accident Benefits and Bodily Injury adjusting experience

• Post-secondary education in Insurance, Business, or a related field; CIP designation, or in progress

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.